Is AI the Answer to America’s Mental-Health Crisis?

WSJ Tech News Briefing

The millions of Americans living with mental illness—as well as people dealing with life’s everyday stresses—often struggle to see a therapist when they need one. That’s a big reason why many people have started turning to AI tools such as ChatGPT for emotional support. But as a number of high-profile lawsuits show, that can sometimes lead to devastating outcomes. Companies creating AI for mental health say they can do better. Today, we’re bringing Tech News Briefing listeners Part 1 of “The AI Therapist,” a special What’s News series we think you’ll enjoy. In this episode, host Alex Ossola and WSJ audio producer Pierre Bienaimé explore the growing field of these purpose-built tools, and how people are already using them.


The AI Therapist: A WSJ Podcast Series


Further Reading:


Chatbots Are Replacing Therapists With Little Scientific Evidence Behind Them

Teens Seek Mental-Health Help From Chatbots. That’s Dangerous, Says New Study.

How AI Advice Is Undermining Eating-Disorder Therapy

When There’s No School Counselor, There’s a Bot


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Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

More description

The millions of Americans living with mental illness—as well as people dealing with life’s everyday stresses—often struggle to see a therapist when they need one. That’s a big reason why many people have started turning to AI tools such as ChatGPT for emotional support. But as a number of high-profile lawsuits show, that can sometimes lead to devastating outcomes. Companies creating AI for mental health say they can do better. Today, we’re bringing Tech News Briefing listeners Part 1 of “The AI Therapist,” a special What’s News series we think you’ll enjoy. In this episode, host Alex Ossola and WSJ audio producer Pierre Bienaimé explore the growing field of these purpose-built tools, and how people are already using them.


The AI Therapist: A WSJ Podcast Series


Further Reading:


Chatbots Are Replacing Therapists With Little Scientific Evidence Behind Them

Teens Seek Mental-Health Help From Chatbots. That’s Dangerous, Says New Study.

How AI Advice Is Undermining Eating-Disorder Therapy

When There’s No School Counselor, There’s a Bot


Sign up for the WSJ's free Technology newsletter.


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

2026-09-12 19 min
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