New hire not working out? 2 gaps leaders miss

Most new-hire problems are process problems, not people problems. Host Lia Garvin pinpoints the two hiring-process gaps leaders commonly skip — both happen before a new hire can hit their stride — and offers practical fixes managers can use in the first weeks to improve onboarding, role clarity, and accountability. For founders, people managers, and business owners who want faster ramp-up and better retention. In this episode you will learn: Why the interview needs to go beyond skills questions, and what happens when expectations go unsetThe Google story: a senior hire from McKinsey who had every qualification and still wasn't set up to succeed, and exactly what was missing from day oneWhat knowledge transfer actually looks like for a senior role and why it's the highest-leverage investment you can make in the first two weeksHow to get aligned on what success looks like in the first 90 days, even when you're not fully sure yourselfThe real cost of turnover: Gallup's 50-200% replacement cost in real dollars, and why this conversation is worth havingDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convo Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER. Get all the details at: www.liagarvin.com Contact: liagarvin.com/contact Email: hello@liagarvin.com Follow on Instagram: https://www.instagram.com/lia.garvin Watch on YouTube: https://www.youtube.com/@Lia.Garvin -- © 2026 Lia Garvin / Managing Made Simple