Ep. 378/ Ian Kreitzberg. AI Chatbots and Mental Health
Should your next therapist be an AI chatbot?Not so fast. Ian Kreitzberg is a Puck News reporter specializing in technology and AI. He recently tried out a new app claiming to be “A Therapist in Your Pocket.”Kreitzberg talks with Sheila about the trend toward AI chatbots dispensing advice, along with its potential risks and benefits: Among the benefits: Greater accessibility, early detection, personalized treatment plans and support for therapists. Among the risks: AI does not replace human empathy, a critical component of the therapeutic relationship.It may provide dangerously inaccurate or harmful recommendations. Privacy and data security: AI is not bound by the same privacy regulations as licensed clinicians.And Algorithmic bias: All models are trained on existing data, which can reflect and amplify societal biases based on race, gender, or socioeconomic status.
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Should your next therapist be an AI chatbot?Not so fast. Ian Kreitzberg is a Puck News reporter specializing in technology and AI. He recently tried out a new app claiming to be “A Therapist in Your Pocket.”Kreitzberg talks with Sheila about the trend toward AI chatbots dispensing advice, along with its potential risks and benefits: Among the benefits: Greater accessibility, early detection, personalized treatment plans and support for therapists. Among the risks: AI does not replace human empathy, a critical component of the therapeutic relationship.It may provide dangerously inaccurate or harmful recommendations. Privacy and data security: AI is not bound by the same privacy regulations as licensed clinicians.And Algorithmic bias: All models are trained on existing data, which can reflect and amplify societal biases based on race, gender, or socioeconomic status.
2025-09-22
27 min
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