The power of a great onboarding experience in driving better results on your team with Jess Heller, Executive & Leadership Coach

When someone is new to a role, you’re catching them at their most excited and engaged. Your role as a manager is to keep them there. In this episode of managing made simple, I’m joined by Jess Heller, Executive & Leadership coach specializing in onboarding, where we discuss the ins and outs of onboarding in building a high performance team. We dive into how onboarding is an extension of recruiting, the time and money savings you gain by having a great onboarding experience, the importance of setting expectations, re-onboarding folks when their role changes, and more! About Jess:  After 15 years in recruiting leadership, her passion for developing talent inspired the launch of Jess Heller Coaching & Consulting. She partners with execs, leaders, and teams to empower them to step into their full potential with more ease and impact. Learn more about Jess and her work at: jessheller.com/ -- Ready to become a better manager THIS MONTH?! Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just 20 days: liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: For Entrepreneurs & Founders - Ready to save 30 hours EVERY MONTH to reinvest into your business? That's getting back about $7500-10k a month without having to do any extra work as a business owner. Ask about "done for you" Ops Playbook system for streamlining your team operations. For Corporate Managers & Teams - Want to build more effective managers, get better at giving & receiving feedback, solve RTO the right way, or support your team in navigating change and uncertainly? Ask about my "Manager & Team workshops". -- Connect with me! LinkedIn: LinkedIn.com/in/liagarvin Instagram: instagram.com/lia.garvin Web: liagarvin.com Music by Y8S: isaacy8s.com Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convo Looking for support for yourself of your team? I've got you covered. Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER. Get all the details at: www.liagarvin.com Contact: liagarvin.com/contact Email: hello@liagarvin.com Follow on Instagram: https://www.instagram.com/lia.garvin Watch on YouTube: https://www.youtube.com/@Lia.Garvin -- © 2026 Lia Garvin / Managing Made Simple