How Health Systems Can Validate ROI and Successfully Scale Ambient AI Solutions from Pilot Programs to Enterprise-Wide Impact

Becker’s Healthcare Podcast

In this episode, Mac Boyter, revenue cycle management and Business Solutions Research Director at KLAS Research, and Josh Margulies, VP of Brand Advocacy, Suki AI, discuss how health systems can validate ROI and scale ambient AI from pilot to enterprise. They explore key findings on revenue lift, clinician efficiency, patient satisfaction, and the importance of strong partnerships and change management.

This episode is sponsored by Suki.

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In this episode, Mac Boyter, revenue cycle management and Business Solutions Research Director at KLAS Research, and Josh Margulies, VP of Brand Advocacy, Suki AI, discuss how health systems can validate ROI and scale ambient AI from pilot to enterprise. They explore key findings on revenue lift, clinician efficiency, patient satisfaction, and the importance of strong partnerships and change management.

This episode is sponsored by Suki.

2026-03-31 21 min Transcript
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