Jessica Ferguson : Brother in Crisis: A Family's Desperate Fight for Mental Health Support
Jessica Ferguson shares the deeply personal story of her brother's struggle with serious mental illness and how systemic failures led to his incarceration after being accused of a triple homicide when he should have been in psychiatric care.
• Her brother had been stable with his mental illness for a decade before showing concerning behavior changes in early 2023
• Despite three psychiatric hospitalizations within months, he was repeatedly discharged after 72-hour holds with no substantial care plan
• Family pleas for help were ignored as healthcare providers cited voluntary treatment requirements and HIPAA restrictions
• Only after being accused of a crime did he receive consistent psychiatric care
• The jail system provides minimal mental health support compared to psychiatric hospitals
• Families need healthcare proxy arrangements and better knowledge of resources before crises occur
• Massachusetts lacks Assisted Outpatient Treatment (AOT) options that could mandate treatment
• Mental health systems must partner with families who know their loved ones best
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Welcome to Why Not Me the World? Podcast hosted by Tony Mantor, Broadcasting from Music City USA, Nashville, Tennessee. Join us as our guests tell us their stories. Some will make you laugh, some will make you cry. Real life people who will inspire and show that you are not alone in this world. Hopefully you gain more awareness, acceptance, and a better understanding for autism around the world. Hey, I'm Tony Mantur. Welcome to Why Not Me the World? Humanity over Handcuffs the Silent Crisis special event Today, rejoin by Jessica Ferguson, who will share the deeply personal story of her brother's struggle with mental illness. She'll take us through the challenges of supporting him, the events in circumstances that ultimately led to his incarceration, and the family's ongoing efforts to advocate for mental health awareness and reform. Thanks for coming on, Yeah, no problem, No problem. Can you give us a little background and what led your journey to supporting mental illness? So? I have a sibling who has severe mental illness and at the beginning of twenty twenty three, he's been very it's been with his treatment for the last he's had it for twenty years, but I mean for the last ten years he's been stable and fine. In the beginning of twenty twenty three, we started to notice some changes going on. He was not quite himself, and then just kind of navigating the system and you know, trying to get him help, you know, the next three to four or five months or so, and just constantly being you know, involuntary hospitalizations for seventy two hours and then left back out without any kind of involvement of the family or any care plan put in place, even though we're begging please keep him. He's just not right. And truthfully, you know, we. Were like they question Massachusetts as always are they harmed to themselves or others? And of course at the time, I'm like, of course, I'm going to answer honestly, like, no, I'm not afraid of him or anything. I mean, if anything, at that time, I was probably more afraid something was going to happen to him, like he was hit by a car or something like that, Like he wouldn't be paying attention, and he had odd behaviors. At that point. He was walking around barefoot, so like I was fearing, like is he going to step on a nail or something like that. I don't know. But anyways, so goes. Through that whole process, back and forth, back and forth, gets let out ten day after his third hospitalization in three or four months. He's being accused of a triple homicide. Wow, so what's happening now moving forward? I couldn't tell you what happened that day, if he did it or not, or all I can say or at this point is that he is a cute use of it. The silver lining is now they've given him help the past year. So if they maybe they'd done all of that back when we were screaming for them to do it, he wouldn't have even been in a position, meaning he would have been like in a hospital to be accused of anything. So I think that, you know, it's like Massachusetts, and again I can only speak for massa Chusetts. Almost the only way to get them help is for them to get caught doing something or in trouble for doing something. Then they're fine, like, oh, well, yes he needs to be hospitalized. Well, yes, he actually needed that months ago. And when I told you that, he didn't want to listen. So that's kind of the short version of my story. That's a very tough situation to be in with a sibling. Just looking back on everything, I mean, there's just so much at leading up to it. Like I honestly I didn't know, like I'm. The older sister. I mean some people, some family members are like the parents and they've been in it forever. Like my relationship with my sibling was I was his sibling. Seven years ago my mother passed away, So I'm the oldest sibling. So I guess I'm. Taking on that role. And I was just learning as I go. First hospitalization, I think I thought, oh, they let him out. Doctors are the experts, so he must be fine. He's good, Like, of course they wouldn't let him out. You know, he called me on a Wednesday in the middle of the day, come pick me up. Oh okay, they're just letting you out. That's I guess that's how it works, because that was my experience with hospitals at that point. I mean, I've gotten colonoscopies before, and they won't let me drive myself home or let alone leave the office without someone physically coming up. You cannot take a taxi, you cannot take an uberg. They're letting my brother out. Okay, they know they're doctors, are the experts, right, And that's when I started to realize. You know, he gets home and my sister she's like, yeah, he's not. Okay, so what's his age? Now? Uh? He is? Make me do some math? Yeah for to this right now? Okay, forty two. So when did this all start? This happened in twenty twenty three, so he was forty one. What were some of the events and developments that led you to believe that he needed help? The words my sister and I wanted to another, he's just off and like the final catalyst for us to call our mobile crisis unit was she called me at like seven am on a Saturday morning. It was like he's taken everything out of his room many years ago. He's had other episodes, you know, again this point, it'd been about a decade ago. He kind of gone through this like purging of all of his things, perfectly good thing, there's nothing wrong with them. And so he completely emptied out his entire bedroom and was, you know, taking mattresses outside and just desks everything out out of his room. And when we asked him what he's doing, He's on winter cleaning. That point, I said, he was still at a point where he was agreeable. I said, you know, why don't we call your care team and see just have someone come out and talk to you. And he was fine with that, and Master used to get the mobile crist ues to come out. The patient has to agree to it. Everything a Master steys is very voluntary, like they won't let you. There's not a whole lot of like involuntary, so you have to have their buy in so that point sure they can come Like, you know, he's very agreeable at this point, and the mobile crisis unit clinician came out. At that point. It wasn't like take him away, or I wasn't saying take him away. I was like, someone just evaluate him. So they were going to evaluate him. Well, when the clinician got there, he kind of was like, I'm not ready to talk to them. Took his time, and then we kind of left him out, gave him some space, left him outside for about five minutes, and once we went outside to go get him, he was gone. And so then it turned into this like, well where is he? Where is he? When the clinician saw that behavior, the clinician made the determination like he needs to go to based on what I'm seeing, the little I've seen, he needs to go and be hospitalized. So the clinician is the person that pink slipped him. That's what started it. And then even after that first hospitalization, he was still at a point mentally where he was agreeable or at least playing the game. And you know, he allowed us to be part of the conversations with his clinician and his prescriber. We got on zoom calls with him and his prescriber, and he was, you know, willing for us to have this be part of the conversation. Meanwhile, I'm also emailing the clinician because they're seeing him for forty five minutes on a Tuesday and where I'm seeing him all week, and so I'm emailing them and being like, just so you know, this is what we're seeing. We're still concerned. We don't think something's right, and they were kind of like okay, yeah, okay. And then it got to the point by March that he had determined. My brother had said, must have told the conditions. You can no longer speak to them. So then they were like, we hear you. But unfortunately I am not able to speak to you about him any longer. So at that point he kind of cut us off. And that's when it was sety to climb down. So after that happened, when did you get involved again and trying to get some say on what needed to be done moving forward? You know? March I kind of like backed off, and my younger sister was saying, you know, he's annoyed at you being pestering and you know, meddling, So I kind of backed off. I was like, all right, I'm gonna give him some space. Like and again, I'm not a medical mental health expert. I had no idea how to like handle this. I'm just trying to take my best guess at things I'm calling. We have a behavioral health line that I'm calling them, and they're telling me, oh, take him to this walk in clinic they can observe him. I'm like, I don't think he's gonna go for that. At this point. He's like turned off by anything that I have to say. Like I'm just a thorn in his side. I suggested to him as suspected no, a friend of his suggested to him no, So he kind of just I would say by April May were like just kind of like standing by, being like, somebody pick him up and take him to the hospital. Again, Like I don't know what else to do. Because it is hard to be like the one to pick up the phone and be like take my brother to the hospital. I mean, you don't want to be the bad guy or anything like that. And at that point, like also like I had no idea what a Rogers guardianship was or what kind of options there were other than this eight hundred behavioral health line that I've heard about and this mobile crisis unit. Then I had already called once before, and at this point they had told me that he needs to agree to it. So I'm like, he's not going to agree to it, so why am I going to bother calling them again? So and May the police ended up picking him up and taking him to the hospital. In the realms, I don't know exactly what happened. But there was some incident. We were like, oh thank god, and it was I'm a near Memorial Day weekend or so. He was there a little bit longer than just the three days, and I think it had to do with like weekends don't count. And then you had a holiday in there. I think something to that effect. Again, I'm not exactly sure. So I ended up being there a little bit longer. I didn't have any direct conversations with anyone at that hospital stay. Again, at that point, I was kind of like, I don't know what to do, Like he's bothered by me. His friend and my sister were probably more a little bit more involved with that hospital stay. And by a little bit more, I mean maybe there was like a phone call, but again, they released him, sent him a home in an Uber. My sister had talked to them, but they didn't tell her like, oh, this is the care plan. Oh do you want to come pick him up? There was nothing. It was just like here's your you know, voucher for an uber ride to wherever you want by So. What happened at that at that point, was there any change? Again, he comes home and we're all we're all like, yeah, he's not okay, Like no, And at this point he's quit his job. He had a full time job and then had also worked part time. After his first hospitalization, he quit his full time job sometime in the end in May, so probably after the second hospitalization, he quit his part time job. So he's not working. He has no money because at this point, like any money he could get his hands on, it was spent within before he even hit his pocket. And so by June eleven, I was driving by his house and his stuff is outside again. He brought everything outside of his room after the first time. I went, like, retrieved everything, you know, out from the garage he put it in wherever he'd put it around the house. I'd retrieved it all. He had taken his mattress back outside. So my belongings are outside, and I'm like one irritated that myself's outside and like what is he doing? And I was like that's it. I'm calling, like this is ridiculous. I called nine to one one and told him like listen, please. Come because again that's what I thought you did. I didn't know. I was ee the mobile crisis or the police, I don't know. So they came, he disappeared, They looked for him, and they got him again and they brought him back to the same hospital he went to the second time. Again. There was very little communication with the family, and then we hadn't heard anything, and so I called like, hey, I'm just called to see what's going on, I haven't heard anything, and they're like, yeah, we're releasing him today. I'm like I'm sorry, what, Like, yeah, we're releasing him. I was like, no, no, this is and I go into this hole spiel about this is the third time, you know whatever months we've already done this devni two hour hold that he needs to stay longer, like blah blah blah blah, and they're like, yeah, well, this is only his second time here at this hospital, so we can't keep him longer. And I was like, but this is a third time in a hospital, like I don't understand, and they're like, well, let me see what we can do. And I think, you know, listen, I've worked at customer service. They're just trying to talk me off the ledge. So they got me off the phone for five minutes. Call me back and they're like, yeah, we talked to the doctor. There's unfortunately, we can't can't do anything if you want to go to and now me mind you, this is the middle of my work day. I'm sitting in my callar like talking to them. They're like, if you know, if you want to file with the courts, you can, but you have to get a lawyer, I don't know anything about this, and you're telling me this at the final hour, that this is my option, Like. Okay, thanks for nothing. I don't know. So I was like, I don't even know what to do with it. I don't even know what you're what you're saying means. So with all this happening, not knowing what to do, what were the next steps for you? And so then my sister calls My sister lives with him with her child who's young elementary school age, begging them please, like don't bring him home? Of course, is he a danger to himself for others? And she's like, I mean, he's doing things that could be dangerous. You know, he's bringing tiki torches into our house. He's leaving pots on our stove and just forgetting about them and you know they're burning. Like so, yes, something could happen. They're like, yeah, no, that there's nothing we can do. We're so sorry. Well, so this is the third time that he's been in this type of situation. What were some of the next steps that you took to try and help him. I think I was just kind of calling this behavior helpline. All they were telling me was to go to these clinics. I was like, well, that's not an option, and I think that I just was. At a loss. I didn't know what to do at this point, hadn't really been connected. I tried calling out some point Nammy heard they had a family and to family class. But I had missed the start of it because I didn't it started in March, so I didn't get any information that way, and I really didn't hadn't dug into Nammy and all the different resources that they do have. Again, I'm learning this like mid crisis, in the midst of everything. I'm working full time, I have my own life, Like I don't know. So was I doing anything profound at that point? Probably not. But again I didn't necessarily think that, Like I wasn't afraid that he was going to hurt himself, like I said, more of a had odd behavior, you know, like again walking around barefoot or you know, going to open houses for million dollar homes. He doesn't have a penny to his name like that, but telling me he's but then telling me, Jeff, I think I found the one. This is the house, this is going to be the house. And I'm like, just you know, obviously not in reality. So when he got out and ultimately he was accused, So what happened then, Now you're dealing with the legal system. That's a completely different system than dealing with the hospitals. After being accused. I mean, we're in the midst of it now. The system is a mess. It's a complete mess. He sent to the State Psychiatric Hospital when he was accused. Police took them to the hospital because they were like, oh, he needs to be hospitalized. And from the hospital, he was not there for seventy two hours. They took him to jail, and then from jail he was acting psychotic and you're like, we can't do that, but this is not us with in twenty four to forty hours being in jail, he's sent to the State Psychiatric Hospital, which for men, is run by the Department of Corrections. It's not run by our Department of mental Health. The Department of Corrections hires a contractor to handle the medical needs. So he was sent there and he. Was there for eleven almost twelve months. He was found not confident to stand trial for the first eleven or so months, so he was receiving care. I mean, he was medical compliant, like he was, you know, not confident to stand trials. It doesn't really mean like are you acting crazy? Just can you aid in your defense? He was found not competent, but at this point we're able to visit with him. We'll have meals with him, like a visitation. Over time, got much more closer to his baseline, much more recognizable as who we know. That sounds a little better. So how did that work out and what was the journey like from that point? He was then found confidence stand trial, which then means, oh, back to jail for you. While they claim. There's mental health care there. The mental health care for him consisted of once a week a clinician stopped by his cell for ten to fifteen minutes and that was it, and he got his medication every day he came in. There's intake unit that you go into the intake unit for seventy two hours so they can observe you, especially when you're coming from the psychiatric hospital. So he was in a cell by himself for the first seventy two hours. It was very difficult to understand. Like the prison, the actual jail operates completely different than the psychiatric hospital. The psychiatric hospital again is overseen by the Department of Corrections. The jail is overseen by the County sheriff department. So figure out this whole new system, how things work. All these things. The clinician talks to him and says, you know, here are your options of where to go from this intake unit. We have a mental health unit that you can go to. The mental health unit is dorm style, one big. Room, forty some odd beds, everyone living in the same space. So how did that work out from there? Depending on your personality, that sounds wonderful or that sounds awful. For his personality, that sounds awful, He's like, Noah, our personalities are very different and that sounds awful to me. So it was either that or stay where he's at in this room by himself. So he was like, I'm all set, I'm gonna stay by myself, which meant he was very isolated, very like not healthy for anybody, any human being, Like he didn't have interactions with anyone. He was in the cell by himself essentially twenty four hours a day, whereas before at the stick at to hospital he could walk around, there was TV. Could he had a TV in his room. This place he wasn't allowed to have a TV in his room. He had a little tablet that he could get movies on, but for some reason, his tablet never worked for movies. He ate all of his meals in his cell by himself. He didn't even get to go to the cafeteria. It was just awful, awful in my eyes. The alternative also sounds awful to me. So I don't know the luster of the well after four months there, I don't really know how it happened. If he must have raised his hand and said I want to be reevaluated for competency. And again this also this time like I'm advocating more and like talking to his lawyer and saying, I begged them not. To move him from the psychiatric hospital. I begged them. I said, it's not right. This is where he's gotten well, he's about to go through a very stressful time. He needs support. Those supports are not going to be in the jails. You know. I was on the phone with the director of Clinical Services. I was on the phone with the state hospital. I was just talking to anyone I could talk to. Biit hot because I know that some people have been able to stay at the psychiatric hospital. But I don't know what the magic button is. No one is telling me what the magic button is. I know he was unhappy he when he got to the jail. He asked me, please just don't meddle too much because this is jail and I don't want to be like retaliated against because you're being you know, pop Pop, Pope, Pope, Pope, Pope, Pope. I respect his wishes and I really like laid off the family and gate person at the jail just kind of irked me within the first week. Anyways, when I emailed or asking her a question, she flat out told me, please don't email me this much. I am only one person, just call me. And I was like, can you say that, like, don't email you? So I talked to the director of medical services at the jail once. She was very nice, but didn't really get anywhere with it. So he must have raised his hand and got reevaluated, which meant that he was sent back to Bridgewater and September, they took about I think forty days to evaluate him and then he was deemed not competent again. So he is committed to Bridgewater again for up to six months. So he's there now. I guess he's better. I guess, but it's hard to stay like hopeful in these situations. I mean, his life has been on hold for over a year and a half, and it's like, you know, you don't have any end in sight. The possibilities of what could happen are terrifying. So is he in a good place mentally? Hobly not? Who would be? What's the legal end look for you? Now? What type of lawyer do you have? Is it a specialty lawyer, public defender? What kind of lawyer is helping you through this? Just a public defender. I'm not sold on him, but I don't really know what other choice we have. I mean, obviously he has gone through whatever hoops he needs to go through because he's a private lawyer that I guess. You know, Master's contracts out their public defenders. I guess, so he's gone through whatever hoops he has to go through to have cases of this caliber. So it's not that I don't think that he's not knowledgeable in law. I'm just not. Convinced he's truly truly knowledgeable in what mental health means and serious mental illness means. I think that you know when we. Ask him, he's like, well, every homicide case basically involves mental health. And I'm like, okay, sure, you're probably right, but I don't get the imprest that he's going to bat for him like one hundred and fifty percent, Like why is he not fighting to keep him at Bridgewater and raise his hand and explain why. And I think he just doesn't truly get it. He will just read when. I bring it up. He just regurgitates the law to me. And I was like, you're not understanding me, like the supports are not there, and he's just like, well, the jail has been deemed acceptable, and I'm like, okay, hear you. I hear you. So I've had some conversations with him. I feel like I'm in an odd place, like I try not to meddle too much and I'm trying to still get my brothers buying because I can be part of the conversations with him and the lawyer. I think my brother at this point hasn't wanted me to be and I think don't know if it's because there are things that he doesn't want me to see or hear or whatever. And I'm not saying I need to be part of, like the what happened conversations, but like maybe some of the strategy conversations I could be part of, or like, even if he's deemed competent, can a request be made into the judge for him to remain where he's at while he's awaiting trial. I think that I'm I'm more outspoken than my brother, But he also doesn't know anything. I mean, he's been all this happening, he's been thrown in this hole. He doesn't have access to Google. He doesn't know like what his options are. He's just knows what he knows, and which isn't a whole lot because this is in our world. So I'm still. Trying to convince him that, like I at least should be part of those conversations. Sure, that makes perfect sense. It's always good to have an advocate on the outside. Now, what about your sister? Is she part of the conversations as well? She is to an extent, but I mean she has a kid, and I feel like I just have a little bit more time on my hands to deal with this, and so I think she plays the younger sibling role very well. Like somebody else will take care of that. I'm just so farther down the road than she is. You know, if she wants to know something, she'll ask. Otherwise she just kind of stays out of it. Of course, she keeps in touch with him and talks on the phone and writes some letters and that sort of thing, but like in terms of the advocacy and figuring it out and all of that, that's not really her. Now, how is he compared to when he first went into the hospitals and kass the jails system. Is he better worse? How is his mindset now? Yes? Yes, yes, yes, I think that they have helped him. However, I will say that the State hospital he's at. What issue I will say we're. Seeing is that you know, he's had this illness for twenty plus years, so he's been through lots of therapy and lots of whatever. So I kind of liken it to a school system like he done kindergarten level work. He's done for st grade level work, and I feel. Like the state hospital really only goes up to like grade three, and he's more like a seventh eighth grade level. So in terms of the therapy there, he's quite frankly bored. It's hard for him. To engage with it because and I guess you know, they played to the lowest common denominator and so some of the denominators are pretty low to a certain extent, they aren't able to service at the level that I think he probably needs to be serviced at at this point. But it's far better than what he would get a jail, which would be nothing. So well, at least that's a good thing. Now, what would you like to tell our listeners that you think is very important that they need to know about the situations you're going through, so if anyone else is going through the same situation, it could help them a little. Well, I mean, I think in hindsight, I wish that I kind of knew all this before you're in the middle of the crisis. So learn everything you can before there's a crisis happening, because it's really hard to learn on the go. In Massachusetts specifically, we're missing a key tool in our toolbox, which is AOT, the assistant outpatient Therapy, which would allow for more involuntary and the courts to be involved in more treatment plans that are followed by the courts because having these people go to these hospitals, whether even if it's for three days, two weeks or whatever. I mean, I think he got released with a thirty day supply of medication. Was like told good luck. I mean, that's not going to help anybody. There needs to be a better systematic care plans in place. So I guess to other family members, I would say, you know, just educate yourself as much as you can, because you never. Know when you're gonna might need that need to know what to do. Like those behavioral helplines, while they are certainly a tool in the toolbox when you're dealing with someone who's in psychosis and well past understanding that they're sick, you know, our senators and lawyers need to realize, like those helplines fit a certain segment, there's another segment afterwards that still needs help, and they need help just like somebody with Alzheimer's. You know, you find your grandma walking outside and her pajamas and no slippers on, You're gonna do something. You're gonna tell them you cannot be outside. You're going to involuntarily take them inside. The same should be true as someone that's in psychosist their human beings, you know, and their their brains are flexing and not not flexing correctly, and they just need some support and not to be left like good luck. You know. Hope it works out for you. Yes, absolutely, And when you get thrown into it, sometimes it can seem like it just happened overnight when it didn't. But it can be the big unknown and you just don't know what to do. It can be so overwhelming to the families and the loved ones that's trying to help them. Yes, agreed, very overwhelming, very very overwhelming. I don't know if he would have agreed, but maybe before all this had happened, just having you know, myself or my sister be healthcare proxy because most doctors in hospitals protect themselves by hip hop. Sorry hip hop, I can't do it, and they hide behind the hippocurtain. So HIPPA needs to be rewritten, and I've heard that it has been. I guess we're gonna probably need to educate everyone that has been rewritten or rewarded a little bit to better help people in situations like my own. So if someone's in psychosis or not mentally well, then yes, you can talk to family member or the appropriate person regarding their care. Then really the families are the ones on the front lines. These doctors need to partner with us and realize that, like we know our loved ones best, we're not just saying these things to be you know, annoying, like we know them better than anyone. So just partner with them and helping them, because together we can get this person on right path. People with seriousnes on us are able to live normal lives. They just need help getting up when they fall. That's all. Yeah, absolutely, well, this has been great, good conversation, good information. Thanks for coming on. Yeah, no problem. I appreciate you talking to me, and thanks for getting the word out. Absolutely, it's been a pleasure. Thanks again. Thanks for taking the time out of your busy schedule to listen to our show today. We hope that you enjoyed it as much as we enjoyed bringing it to you. If you know anyone that would like to tell us their story, send them to tonymantor dot com contact then they can give us their information so one day they may be a guest on our show. One more thing we ask tell everyone everywhere about why not me, the world, the conversations we're having, and the inspiration our guests give to everyone everywhere that you are not alone in this world.