James Reed: all about business

How would a Jeweller who has become a favourite amongst the royal family start from scratch in 2025?

In this episode of All About Business, James interviews Kiki McDonagh, a fifth-generation jeweler renowned for her work with high-profile clients including Princess Diana and the current Princess of Wales. They discuss how she transformed the perception of fine jewellery, making it more accessible and encouraging women to buy for themselves. She shares insights into her design inspiration, the evolution of her brand, and the importance of business strategies such as starting small, maintaining strict financial oversight, and building customer trust. 

Celebrating 40 years in the industry, Kiki outlines her future plans, including expansion into the American market. 

Timestamps

03:26 Designing with passion and innovation

05:21 Building a brand and customer relationships

14:32 Navigating the luxury market

20:26 The impact of social media and online sales

26:36 Advice for aspiring jewellers

31:53 Building trust and brand identity

38:37 Challenges and opportunities in the jewellery industry

49:18 Expanding into the American market

53:03 Looking forward: Future plans and reflections

Links:

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at Reed Global

Visit Kiki McDonagh here

Visit Kiki McDonagh on Instagram

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo Media

How do you build a brand that not only speaks to a whole generation of women, but also transforms an entire industry?

In this episode of All About Business, I sit down with Sharmadean Reid MBE, the trailblazing entrepreneur behind brands such as WAH Nails, Beautystack and The Stack World. 

We discuss her experiences navigating the fashion and tech industries, how the pandemic changed her outlook on business, and the inspiration behind her new luxury beauty brand, 39 BC. 

Sharmadean Reid MBE is an entrepreneur, creative consultant and advocate for women’s empowerment. Her work focuses on women’s power, equity and ownership. 

Sharmadean launched WAH Nails in 2009 as a place for women to hang out, form friendships and build communities while getting creative nail designs. She also founded beauty booking system, Beautystack in 2017, as well as The Stack World in 2021.

In recognition of her contributions, Sharmadean received an MBE in 2015 from Queen Elizabeth II. She published her first book, New Methods for Women in 2024, and is currently working on her second book, along with a scripted TV show about female founders.

Timestamps

01:30 The birth of WAH Nails

05:54 From nail salon to global brand

10:09 The transition to tech and venture capital

12:08 Building Beautystack

20:10 Challenges and reflections during the pandemic

26:06 The pivot to The Stack World

30:38 Corporate anarchy and women's independence

36:31 Introducing 39 BC

49:25 Future projects and vision

Links

Check out The Stack World

Read Sharmadean Reid’s book

Subscribe to Shamadean Reid’s newsletter

Follow Sharmadean Reid on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: 

https://www.reed.com/?utm_medium=AABshownotes

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

In December 2020, the UK signed its first post-Brexit trade deal with Turkey, safeguarding a £18.6bn relationship. But how did Turkey become so important for UK business?

In this episode of All About Business, I’m joined by Livio Manzini, Chairman and CEO of Bell Holding, a packaging and services company based in Turkey. We explore Turkey’s secret to efficient manufacturing, why trade wars are bad for everyone, and why ditching the Gregorian calendar might be good for business.

Livio Manzini has been the Chairman and CEO of Bell Holding since 1993. Bell Holding owns packaging and services companies, which includes Reed Recruitment Turkey. Livio is also an Honorary Chair of the Italian Chamber of Commerce and Industry in Turkey, where he fosters economic relations between countries by promoting bilateral trade, supporting SMEs, and promoting sustainability initiatives.

Timestamps

01:43 Who is Livio Manzini?

08:15 The Gregorian calendar

15:35 Bell Holding, Turkey

21:15 Where the trade war is heading

25:13 Why the US and Europe have failed to compete in manufacturing

27:13 The four-day vs five-day work week

29:26 Livio on tariffs

30:38 Advice for businesses in a fractured world

36:30 Where to find opportunities

38:04 Generational businesses and succession planning

42:41 Advice on starting a dream business

43:43 The relationship between service businesses and manufacturing businesses

46:45 Climate change

Links

Follow Livio Manzini on LinkedIn

Visit Bell Holding's website

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at https://www.reed.com/?utm_medium=AABshownotes.

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

Consistent branding has the power to increase your revenue by up to 20%.  But with massive rebrands making headlines for all the wrong reasons, how can you refresh your image without alienating your audience?

In this episode of 'All About Business,' I sit down with David Robertson Mitchell, who spent almost a decade working as a brand consultant for Mercedes’ Formula One team.

We discuss how he helped build Lewis Hamilton’s influential brand with the Mercedes’ Formula One team, the secret to getting your finance director on board with your marketing plans and why Jaguar’s recent rebrand might not be as terrible as you think.   

David Robertson Mitchell aka The Brand Rover,  is the Founder and Managing Director of dna-rB, a brand consultancy that works with individuals, businesses and sport teams to define brands, support the implementation of brand strategy and help manage reputations. dna-rB specialises in personal and corporate branding, ensuring alignment between a company’s brand and the personal brand of its CEO.

Timestamps

02:43 Branding Mercedes’ Formula One team

07:14 Lewis Hamilton's personal brand evolution

14:12 Branding success stories in sports

17:11 Rebranding challenges and strategies

30:31 The importance of messaging

34:25 Consistency in branding and marketing

39:40 Personal branding strategies

42:42 The CEO brand

52:14 Reputation management

Links

Check out David Mitchell's website

Follow David Mitchell on LinkedIn 

Follow James Reed on LinkedIn 

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk.

With new economic policies forcing UK businesses to tighten their purse strings, how can we keep the UK’s entrepreneurial spirit alive, while also getting the economy back on track?

In this episode of All About Business, I’m joined by Luke Johnson, the serial entrepreneur who spotted some of the UK’s most popular food brands, including Pizza Express, The Ivy and Gail’s Bakery.

We discuss how to spot a winning investment, what the UK should be doing to promote entrepreneurship, and Luke’s five tips for reviving the economy.

Luke Johnson is an entrepreneur known for expanding the Pizza Express brand. He also founded Signature Restaurants, which owned notable restaurants including, The Ivy, and Le Caprice. Luke is currently Chairman of Risk Capital Partners, a private equity firm. From 2015-2021 he wrote a regular column for The Sunday Times where he shared his business expertise.

Timestamps

02:11 Who is Luke Johnson?

06:36 The traits entrepreneurs need to have

07:23 Pizza Express beginnings

11:36 Being a projector

13:40 The British business climate

23:19 Risk Capital Partners

26:03 Gail's Bakery

27:33 Luke's business formula

31:56 How we can encourage entrepreneurship in the UK

36:09 Luke's book and weekly column For entrepreneurs

40:56 Television and the arts

46:04 Future projects with Risk Capital Partners

49:05 Reed Interview Round

Links

Get Luke’s book

Visit Luke’s website

Check out Risk Capital Partners

Follow Luke on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

With 77% of 13-18 year olds using artificial intelligence in some way, how can we make sure young people are using AI effectively while also protecting them from its potential dangers?

In this episode of All About Business, I sit down with Philip Colligan, the CEO of Raspberry Pi Foundation, which provides free AI education to children across the globe. We discuss why AI is becoming more and more human-like, how to build a global network and why asking AI to help with homework might not be such a bad thing.

Philip Colligan is the CEO of the Raspberry Pi Foundation, a charity that promotes computing education for young people. The Foundation aims to help young people realise their full potential through the power of digital education.

Timestamps

02:05 Raspberry Pi going from charity to billion-pound business

07:07 The IPO journey and listing Raspberry Pi

15:39 AI literacy and preparing the next generation

27:44 The role of AI in education

31:07 Inspiring young minds

36:45 Global expansion and partnerships

39:06 Challenges and strategies for global outreach

Links

Check out Experience AI

Visit Raspberry Pi foundation’s website

Visit Code Club

Visit Hello World

Follow Philip on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

The UK’s life science sector is booming, generating over £100 billion in turnover in 2022. And with more and more companies entering the space, how do you marry business and science to create a drug that not only makes money but saves lives.

In this episode of All About Business, I sit down with Dame Kate Bingham, Managing Partner at SV Health Investors, specialising in biotechnology investments. Kate has over 30 years of experience in healthcare investment and led the UK's vaccine task force during COVID-19.

She shares the ins and outs of health care investment, the challenges that came with leading the UK’s vaccine taskforce, and what she did when the press questioned her credentials. 

Dame Kate Bingham is a venture capitalist and biotech investor. She is best known for her role as the chair of the UK Vaccine Taskforce during the COVID-19 pandemic, where she led efforts to procure and distribute vaccines. 

Katie is currently a managing partner at SV Health Investors, specialising in biotechnology investments. 

Kate was awarded a Dame Commander of the Order of the British Empire (DBE) in 2021.

Timestamps

02:22 Kate Bingham's career journey

05:42 Precision medicine and disease modification

12:01 The future of healthcare and AI

14:18 Dementia discovery funds and new drugs

20:32 The challenges and rewards of venture capital

24:29 The Importance of constructive relationships in venture capital

30:37 Challenges and successes of the vaccine task force

40:32 Navigating political and public scrutiny

49:59 Women in science and leadership

Links

Follow Kate on LinkedIn

Visit Kate’s company website

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

How do you go from cleaning toilets to running a multi-million pound company?

In this episode of All about business, I sit down with Neil Clifford, the CEO of luxury footwear brand Kurt Geiger. Neil left school with just one O-Level, and rose to become a top player in the retail industry.

We discuss the lessons Neil learned from his early retail jobs, why CEOs shouldn’t work from home, and how he helped turn Kurt Geiger into a multimillion pound international business.

Neil Clifford started his career at Kurt Geiger as a store manager and worked his way up to becoming CEO over the course of 20 years. He has been instrumental in expanding the business internationally and launching its online presence. The brand has grown to operate in 28 countries with 57 standalone retail locations.

Neil is also dedicated to giving back to the community, having set up The Kurt Geiger Kindness Foundation which aims to raise £1 million every year to support young creatives. The Foundation has also created Business By Design, an academy for 18-20 year olds to upskill and prepare them for careers in fashion.

Timestamps

03:12 First jobs and rising through the retail ranks

13:17 Career breakthroughs

22:12 Private equity and global expansion

37:36 Strategies for business growth

40:05 Personal reflections

50:24 Philanthropy and social responsibility

Links

Check out Kurt Geiger

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo Media

A recent YouGov survey found that 82% of managers are ‘accidental'. So, what is an accidental manager? Why are there so many of them, and just how much is it affecting results within your business?

In this episode of All About Business, I sit down with Ann Francke OBE, the CEO of the Chartered Management Institute (CMI) which provides training, qualifications and resources for managers.

She reveals her tips for dealing with toxic bosses, how line managers impact employee wellbeing, and the key skills every manager needs to be successful.

About Ann

Ann is CEO of the Chartered Management Institute, an organisation that creates confident leaders through leadership development training, qualifications, and research. She started her career at Procter & Gamble and has held senior executive positions at Mars, Boots, Yell and BSI.

She is an expert on gender dynamics in the workplace and has written a book about how to create a gender-balanced workplace.

Ann also wrote the Financial Times Guide to Management and was named as one of the Top 100 Women to Watch in the 2015 Female FTSE Cranfield report. In 2020, she was awarded an OBE for her services to workplace equality.

Timestamps

02:38 The importance of professional management training

06:56 Key skills for new managers

16:49 The impact of conscious leadership

21:37 Dealing with bad management

31:28 Addressing conflict and toxic behaviour

37:28 The role of line management in organisational success

39:19 Sponsorship vs mentorship

44:56 Examples of effective leadership

48:24 Gender balance and inclusivity in the workplace

51:39 The say-do gap in inclusivity

54:13 The importance of professionalising management

Links

Follow Ann on LinkedIn

Read Ann’s book

Get management training

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

How can you use data to increase revenue, improve customer relationships, and make better business decisions?

In today’s episode of All About Business, I speak with Anita Dougall, the co-founder and CEO of data consultancy firm, Sagacity. 

Anita started the business in 2005, and since then has helped companies like AA, British Gas, and Moonpig spin their data into business gold. 

She reveals how to use data to optimise customer engagement, drive revenue, and resolve the billing issues that could be costing you millions.

About Anita

Anita is the CEO and founding partner of Sagacity, a leading consultancy that specialises in providing data-driven insights to help businesses maximise their returns. 

Before co-founding Sagacity in 2005, Anita worked in investment banking. Her experience in financial and commercial roles that relied heavily on technology, led to her becoming an independent consultant, eventually co-founding Sagacity.

In 2025, Anita was recognised on the E2E Female 100 track list, which celebrates the UK’s fastest growing female-led or founded businesses.

Timestamps

00:31 Understanding data

04:55 Improving customer engagement

06:28 Billing and debt collection 

20:03 Anita's career journey

30:13 Business growth

37:30 Choosing the right investor

42:46 Recruitment and company culture

45:58 Data usage and permissions

Links

Visit Sagacity’s website

Read about Anita’s recognition on the E2E Female 100 track list

Follow Anita on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit www.flamingo-media.co.uk 

How do you turn an idea you had at uni into a multimillion-pound enterprise? 

UNILAD and LADbible founder, Alex Partridge, started both companies while he was studying at university, and was a millionaire by the time he was 25.

In this episode of All About Business, we discuss the power of social media, the podcast that led to his ADHD diagnosis, and the harrowing court case that almost cost him everything. 

About Alex

Alex Partridge is the founder of UNILAD and LADbible, two of the UK's most popular news and entertainment platforms. He has been open about his struggles with ADHD, and has written a book that explores how the diagnosis has impacted his life and career.

Alex also hosts the podcast, ADHD Chatter, where he discusses ADHD with leading experts, celebrities and psychiatrists.

Timestamps

00:43 Alex's early entrepreneurial ventures

03:58 Late-night pizza deliveries

06:19 The birth of UNILAD

09:12 Going viral and building a team

18:08 Challenges and legal battles

22:37 Facing the courtroom: A flashback to childhood anxiety

30:33 Alex’s ADHD diagnosis

40:08 Starting a new career

42:29 Advice for aspiring entrepreneurs

Links:

Watch Alex’s podcast

Read Alex’s book 

Follow Alex on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit www.flamingo-media.co.uk 

In a world where consumers are obsessed with Temu and SHEIN, how can you attract customers to your high-end brand while staving off competition from cheaper alternatives? 

In this episode of All About Business, I speak with Billie-Jo Cronin, the founder of luxury accessories brand, Good Squish.   

Billie-Jo and her brother, Phoenix, bootstrapped the company, selling 1,900 units in under a year, while also gaining celebrity endorsements.

We discuss how they grew the company organically through Instagram, why community is central to their brand, and why local production and quality control go hand in hand. 

About Good Squish

Good Squish is an independent brand that specialises in hand-stitched accessories made from dead stock fabrics, which helps to reduce waste by repurposing materials that would otherwise go unused. Their products, which include scrunchies, hair pins, keychains and tote bags, feature whimsical and creative designs. 

Timestamps

01:26: The Concept of Dead Stock

02:22: The Organic Growth Journey

08:31: Maintaining Quality and Customer Satisfaction

14:56: Expanding Internationally

19:35: Working with Family

23:31 Decision-Making and Idea Curation

24:36: Challenges and Benefits of Collaborations

32:40: Celebrity Endorsements and Organic Growth

36:49 Future Plans

Links

Check out the Good Squish website

Follow Good Squish on Instagram

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

Concern around AI is higher than ever. But could 2025 be ‘make or break’ for businesses who have yet to embrace it?

In this episode of 'All About Business' I talk with sibling duo, Richard and Archie Hollingsworth, founders of Fixer AI.

They discuss their journey from bootstrapping a $5 million agency to spearheading an innovative AI personal assistant tool which they say can give you an hour back every day. They share insights from their transformative stint in Silicon Valley, reflect on the impactful role of AI in modern businesses, and highlight why 2025 is a pivotal year for AI adoption.

Timestamps

04:24 Building Fixer AI

07:00 Success and Growth of Fixer AI

21:05 The Accelerator Experience

30:04 Moving to San Francisco: A Family Decision

31:02 Cultural Diversity in the Accelerator Program

32:13 Lessons from the American Business Culture

33:14 The Power of Being Direct

36:27 Adapting to the American Market

38:05 Building a Strong Team

41:34 Brothers in Business: Trust and Dynamics

44:46 Hiring and Scaling Up

54:09 Future Goals and Reflections

Links

Follow Archie on LinkedIn: https://www.linkedin.com/in/archie-hollingsworth-a07168152/

Follow Archie on LinkedIn: https://www.linkedin.com/in/richard-hollingsworth-444b8589/

Visit Fyxer.AI: https://www.fyxer.com

Follow James Reed on LinkedIn: https://www.linkedin.com/in/chairmanjames/

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo Media.

Entrepreneurs often possess traits that drive their success in business. But what if these same traits were also the root cause of deteriorating mental health, and, if left unaddressed, could ultimately lead to the collapse of their entire business?

In this episode of All About Business, I sit down with Jan Gerber, CEO of Paracelsus Recovery, the world’s no.1 exclusive mental health clinic for the rich and famous.

He reveals the traits both entrepreneurs and criminals share, how to foster well-being in the workplace and why mandatory mental health checks might just save your business.

Paracelsus Recovery takes a unique, tailored approach to treating its patients and has extensive experience at treating CEOs, UHNW individuals and those with a public profile.

Timestamps:

03:25 Recognizing Burnout and Mental Health Issues

08:17 The Role of Addiction and Self-Medication

12:46 Entrepreneurial Traits and Their Dark Side

19:48 The Concept of Reparenting

23:27 Balancing Physical Health and Business

28:02 The Importance of Confidentiality in Mental Health

34:09 Understanding the Impact of Information Diet

39:58 Building Trust in Mental Health Services

48:12 The Role of Psychedelics in Mental Health Treatment

53:34 Mental Health Strategies for Business Leaders

01:01:36 Promoting Mental Fitness and Resilience

Links:

Follow Jan Gerber on LinkedIn: https://www.linkedin.com/in/gerberjan/

Visit Jan Gerber’s website: https://jangerber.com/

Learn more about Paracelsus Recovery: https://www.paracelsus-recovery.com/en

Follow James Reed on LinkedIn: https://www.linkedin.com/in/chairmanjames/

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo Media

Businessman, philanthropist, a maverick at turning strange ideas into success.

In this very special episode, and in celebration of his 91st birthday, I sit down with my father, Sir Alec Reed.

Sir Alec founded Reed in 1960 from a carpet shop in Hounslow with just £75 in his pocket. Since then, he’s founded several charities, launched a business school and in 2011, was knighted for his services to business and charity.

Born in Hounslow in 1934, Sir Alec Reed left school at 16 and ten years later founded Reed Recruitment, which has grown into the UK’s largest family-owned recruitment company. Today, he shares his insights from over seven decades in business, the lessons he’s learnt along the way and why ideas are the real currency of business.

Awarded the Beacon Prize in 2010 and knighted in 2011, Sir Alec’s flagship charity initiative, Big Give, has raised over £346 million for a variety of causes, including Womankind and Ethopiaid, both of which he also started.

Timestamps

00:00 Intro

02:03 Sir Alec Reed

03:27 Starting Out in Life - Accountant

04:13 Joining Gillette - An Idea Company

04:44 Early Business Ideas - Toy Soldiers

05:43 The Reed Brothers - Printing Business

06:26 Taking The Wrong Course

07:44 A Tremendous Urge to be Self Employed

10:31 Starting An Employment Agency

13:31 Working On Your Own - Undiluted Ideas

16:48 Learning to Raise Alternative Funding

18:45 A Family Business - One Route to Consider - Risks and Benefits

23:43 The End Game - Exits - Inheritance and Selling

25:16 Philanthropy - Foundations and Charities

27:35 Cancer - Selling a Business and Financing a Charity

32:14 A New Approach to Charity - A Social Innovation

34:48 The Big Give

38:36 Looking at Failure as a Road Sign to Change Direction

41:39 Ideas! An Idea a Day as an Exercise

47:51 Wrap Up and Thank You

Links:

Follow James Reed on LinkedIn: https://www.linkedin.com/in/chairmanjames/

Find out more about Big Give: https://donate.biggive.org/

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo Media

How can you turn everyday employees into strong leaders who are proud to work for your business?

In this episode of All About Business, I sit down with executive coach and 'Life’s Work' founder, Steph Rix. She explains how you can beat imposter syndrome for good, the difference between leadership and management and how you can use your personal values to become a better leader.

Steph is the Founder and Managing Director of Life’s Work where she provides team, career and Leadership coaching for businesses and individuals.

She has a Masters in Career Development and has been an executive coach for almost ten years.

00:58 Defining Leadership: Self-Awareness and Values

08:08 The Role of Values in Leadership

12:27 Dealing with Self-Doubt and Imposter Syndrome

17:37 Overcoming Overthinking and Taking Action

23:31 The Importance of Transparency in Organizational Change

28:39 Navigating Difficult Conversations

35:03 Supporting Employee Development on a Budget

40:46 Identifying and Nurturing Potential in Employees

45:20 Final Thoughts and Reflections

Get coaching for your team

Follow Steph on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

With over a quarter of UK workers experiencing negative wellbeing because of work, how can you improve your own mental wellbeing, and stop being frazzled for good?

In this episode of 'All About Business,' I sit down with comedian, writer and mental health advocate Ruby Wax OBE.

We discuss how mindfulness can transform your mental health, how businesses can support struggling colleagues and the time Trump left her stranded in Arkansas.

Ruby Wax OBE is an actress, comedian, writer, television personality, and mental health campaigner. In 2017, Ruby founded the Frazzled Cafe, a community based on the power of emotional openness that provides space where anyone can come and be listened to without judgment. Ruby has also released a range of best-selling books, including I’m Not As Well as I Thought I Was in May 2023. Ruby also offers leadership and management training, using workshops and practical exercises to enable business leaders to create trust and rapport and more skilled communication with clients and colleagues.

02:59 The Ruby Wax Brand

06:14 Mindfulness and Personal Growth

15:31 Frazzled Culture and Authenticity

28:24 Connecting with People in Business

31:19 Rickman's Wisdom: Let People Come to You

33:53 Managing Stress and Mental Fitness in the Workplace

35:40 The Importance of Authenticity and Self-Management

39:05 The Power of Community and Connection

43:41 A Hilarious Encounter with Trump

Join Frazzled Cafe

Buy Ruby’s books

Visit Ruby Wax’s website

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to get your brand heard, visit Flamingo-media.co.uk

How do you keep wildlife business running in the face of social, political and cultural change?

In this episode of All About Business, I speak to Reggie Heyworth, the owner of one of the UK’s biggest wildlife parks. Cotswold Wildlife Park, which was started by his father all the way back in 1969.  We discuss how he took over the business from his father, how they kept the animals alive during the pandemic as well as  his thoughts on the ‘anti-zoo brigade.’ 

Reggie grew up in the Cotswold Wildlife Park, a business his father started in 1969, and which has grown into one of the UK’s largest wildlife parks. For several years, he worked as a conservationist on the African continent. In 2012, he returned to the UK to take over the running of the park. He created the park’s famous gardens, and also runs a number of initiatives, including Keeper for the Day, where you can learn about the animals and how they are looked after. 

01:13 The Origins of the Wildlife Park

04:03 Early Challenges and Successes

10:29 Modern Zoo Practices and Conservation

21:07 Reggie's Return and Leadership

22:16 Impact of COVID-19 on the Wildlife Park

27:17 Navigating the Reopening Challenges

28:29 Reassessing Business Strategies

32:15 Difficult Decisions During the Pandemic

35:51 Leadership and Team Building Insights

37:44 The Importance of Loving Animals

41:19 Future of Wildlife Conservation

43:23 Creating a Beautiful Environment

47:01 Looking Ahead: Five Years from Now

48:07 Conclusion and Final Thoughts

Visit Cotswold Wildlife Park

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

With new sustainability laws coming into play, how can you make sure your organisation is ESG-ready, without sacrificing your bottom line?

In this episode of All About Business, I’m joined by Profit with Purpose founder Isabel Kelly, where we discuss all things ESG. We explore how you can meet your social and environmental goals while still remaining profitable, and how you can develop an authentic strategy that goes hand in hand with your brand

Isabel is the Founder of Profit with Purpose, a consultancy firm that works with companies to create and embed social impact strategies into businesses and brands. Isabel is a non-executive director at TPXimpact, an AIM-listed tech company where she Chairs the ESG Committee. She is also a member of the board at The Big Give and is a social impact careers advisor for MBA students at the Said Business School, Oxford University.

Timestamps

00:57 Introducing Isabel Kelly and Profit With Purpose

02:12 The Origin Story of Profit With Purpose

03:03 Integrating Social Impact in Business

06:42 Defining Authentic Purpose

09:02 Challenges and Resistance in Purpose-Driven Business

13:45 Navigating ESG Legislation and Reporting

24:57 The Role of B Corps in Purpose-Driven Business

31:56 Airlines and Vaccine Financing

32:53 Promoting ESG in the Workplace

33:33 Salesforce's Environmental Journey

35:26 Challenges and Controversies in ESG

37:36 Purpose-Driven Business Strategies

39:50 Becoming a B Corp

42:12 Consulting for ESG and Purpose

48:30 Diversity and Inclusion in Boards

52:07 Metrics and Reporting for ESG

55:58 Final Thoughts and Future Goals

Links

Follow Isabel Kelly on LinkedIn: https://www.linkedin.com/in/isabelkelly-pwp-esgx/

Check out Profit with Purpose: https://profitwithpurpose.co.uk/

Explore the UN’s Sustainable Development Goals: https://sdgs.un.org/goals

Follow James Reed on LinkedIn: https://www.linkedin.com/in/chairmanjames/

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

In this episode of 'All About Business', James is joined by Sue Douglas, who transitioned from a medical journalism background to becoming a top Fleet Street editor. She discusses her move to apartheid-era South Africa as a reporter for the Rand Daily Mail and witnessed significant historical events firsthand.

Returning to the UK, she navigated her way through the competitive media landscape, encountering both setbacks and successes, ultimately finding her place in the vibrant and chaotic world of Fleet Street journalism.

Timecodes:

00:00 Introduction to the Podcast

00:28 Guest's Career Beginnings

00:38 Journey to South Africa

01:22 Reporting in South Africa

03:05 Return to Fleet Street

03:50 Joining News of the World

Follow Sue Douglas on LinkedIn

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All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

In this bonus episode of 'All About Business,' Journalist, Tech CEO and Entrepreneur, Sue Douglas, explores the complexities of balancing business management and leadership with personal life responsibilities.

Sue delves into the gender dynamics within professional settings, the historical and biological roles of men and women, and the struggle for achieving a balanced work-life equilibrium. The conversation also touches upon personal anecdotes about parenting, societal expectations, and the implications of more women entering the workforce.

Timecodes:

00:00 Introduction to the Podcast

00:27 Gender Differences and Career Choices

01:12 Balancing Career and Family

02:21 Reflections on Parenting

03:29 Community and Work-Life Balance

05:14 Gender Pay Gap and Workplace Inequality

07:02 Concluding Thoughts on Gender Roles

Follow Sue Douglas on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

In this bonus episode of 'All About Business,' James is joined by Journalist, Entrepreneur and Tech CEO Sue Douglas. She delves into a chilling investigation from the 1980s when, as a young medical correspondent she uncovered a story about potentially AIDS-contaminated blood used for transfusions, risking public health.

She describes the challenges, including government hesitation, media backlash, and the impact of her ground-breaking report that led to a public inquiry 40 years later.

Timecodes:

00:00 Introduction to the Podcast

00:28 A Chance Encounter Leads to a Big Story

01:58 Investigating the Blood Contamination

04:09 Breaking the Story

06:28 The Aftermath and Reflection

Follow Sue Douglas on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

Imagine losing everything. Then imagine turning it all around and becoming a multi-millionaire within 5 years.

In this episode of 'All About Business', entrepreneur, property investor, and author Rob Moore shares his journey from being £50,000 in debt to becoming a multi-millionaire in less than five years.

Rob discusses his philosophy on money as a store of time, value, and energy, the importance of finding opportunity, raising money, and building a business from scratch. We explore his views on the significance of hard work, the role of education in preparing future entrepreneurs and the critical aspects of building a personal brand in today's digital age.

Timestamps

01:44 Podcast Introduction and Guest Welcome

03:34 Rob Moore's Early Life and Influences

05:05 The Turning Point: Meeting a Business Partner

09:23 The Rise of a Training Business

14:47 University vs. Entrepreneurship

27:11 The Essence of Money

33:38 Recruitment and Team Building

36:56 The Importance of Management Skills

39:02 Integrity and Honesty in Recruitment

41:42 The Role of LinkedIn in Personal Branding

48:24 The Value of Hard Work and Entrepreneurship

52:51 Rob Moore Foundation: Supporting Young Entrepreneurs

59:20 Finding the Right Business Partner

01:08:04 The Significance of Personal Brand

Links

Follow Rob Moore on LinkedIn

Follow Rob Moore on Instagram

Visit Rob’s website

Follow James Reed on Linkedin

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

Are you ever too old to turn your favourite hobby into a brand-new business venture?

In this very special episode of All About Business, James Reed is joined by his wife Nicola, founder of the successful drinks company, Beeble.

Nicola shares how she turned her husband’s birthday gift into a thriving business, the ups and downs of bootstrapping a company with her daughter’s friend, as well as some rather disturbing facts about her bee colony.  

Nicola is an artist, teacher, beekeeper and entrepreneur. She owns Beeble, a B-Corp that makes a wide variety of spirits with honey from her very own hives. Nicola has a Master's degree in Fine Art from St Martin's School of Art, a PGDip from Chelsea College of Arts and a teaching degree from University College London.

01:37 Introduction

02:27 Nicola Reed's Beekeeping Journey

04:43 Turning Honey into Spirits

07:45 The Beeble Brand and Business Growth

13:22 Balancing Business and Passion for Bees

23:54 Insights and Lessons from Beekeeping

27:07 Beekeeping Courses and Techniques

28:31 Personal Experiences with Bee Stings

30:39 The Undertaker Bee and Bee Communication

32:49 Challenges in the Spirit Business

36:11 Marketing Strategies and Customer Feedback

41:36 Beekeeping in Prisons

43:17 The Joys and Challenges of Beekeeping

46:03 Future Plans for Beeble

48:25 Conclusion and Final Thoughts

Try Beeble’s delicious honey whisky

Take a beekeeping course

Follow Nicola Reed on LinkedIn

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All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk

Climbing to the top of the ladder can be tough. With competition from peers, how do you stand out so you can get that promotion and even become Managing Director?

In this episode of All About Business, James is joined by Donna Murrell, Managing Director of Reed in Partnership. Donna began her career at Reed as an entry-level employment advisor and worked her way up to the very top. In this conversation, she shares little known strategies for boosting your career, explains why diversity in leadership is so important and gives actionable advice for building your confidence no matter where you are in your career.

Donna is the Managing Director of Reed in Partnership, a branch of Reed which delivers public services such as employment support, wellbeing advice and DVSA testing. Donna has been at Reed for over 20 years, starting as an Employment Advisor.

00:58 Introducing Donna Murrell

07:47 Expanding Reed in Partnership

09:54 Leadership and team building

13:08 Donna's management philosophy

20:44 Going from Operations Director to Managing Director

25:16 Advice for aspiring leaders

29:51 Spotting and nurturing talent

31:25 Creating Opportunities for Employee Engagement

37:01 Embracing curiosity and learning

39:30 Women in leadership: challenges and progress

49:34 Preparing for career progression

52:05 Building confidence and overcoming anxiety

54:49 Reed interview round

Follow Donna on LinkedIn

Follow James Reed on LinkedIn

Learn more about Reed in Partnership

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to elevate your brand, visit Flamingo-media.co.uk 

With seventy percent of online buyers abandoning their shopping before checkout, how can you create a frictionless customer journey that only takes ten seconds?

In this episode of All About Business, James Reed speaks to customer experience expert Todd Unger. 

Todd reveals why most customer journeys don’t work, how low-cost AI can help you understand your customers better, and the hit Ariana Grande song that could transform your approach to customer experience.

Todd Unger is the Chief Experience Officer at the American Medical Association, overseeing membership, marketing and customer experience initiatives. His book, the ten-second customer journey explains how you can rapidly convert customers online, drawing on Todd’s 30 year career in marketing and customer experience.

02:00 Meet Todd Unger: Chief Experience Officer

03:27 The evolution of Customer Experience

08:04 The four points of CXO

10:50 The importance of frictionless experience

18:07 Building effective digital services

24:10 Building a culture of testing and experimentation

26:17 The role of AI in modern testing

26:44 AI's impact on the 10 second customer journey

28:03 Leveraging technology partners for AI

34:29 Practical applications and future of AI

45:17 Customer experience advice for entrepreneurs

48:27 Reed interview round

Follow Todd Unger on LinkedIn

Visit Todd Unger’s website: https://www.toddunger.com/

Buy Todd Unger’s book

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a podcast to elevate your brand, visit Flamingo-media.co.uk

Being a socially conscious business is becoming more and more important, but can it really help you grow your brand long-term?

In this episode of All About Business, James Reed sits down with Centre for Social Justice CEO and proud Leeds native, Andy Cook. They explore the unseen world of philanthropy, why small charities are often more powerful, the best interview questions to ask future employees, and the steps you can take to become a brand locals love.

Andy is CEO of The Centre for Social Justice, an award-winning organisation that aims to solve Britain’s most pressing social issues through political change. Hailing from Leeds, Andy founded another award winning charity that helped disadvantaged youth across the Midlands. Since then, he’s become an advisor to several leading philanthropists and CSJ has been awarded social policy Think Tank of the Year for the last 2 years.

1:56 - Introducing Andy Cook - CEO for the Centre for Social Justice

2:48 - The Centre for Social Justice

8:43 - The five areas of help that affect Society

9:58 - The Big Give

13:38 - The importance of giving people opportunities

16:56 - The power of smaller charities

19:04 - Where do donations go and how to make the process better

21:07 - Should businesses engage more with philanthropy?

25:35:00 - The Kickstart Program

27:40:00 - Finding a balance between education and employer's needs

31:36:00 - The Centre for Social Justice Foundation

34:36:00 - Why businesses should be more involved in the education system

38:18:00 - How you can help

40:10:00 - Reed interview segment

41:50:00 - Wrap up and final thoughts

Find out more about the CSJ

Follow Andy on LinkedIn

Register for the Green Match Fund

Donate to a cause you care about

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast to get your brand heard, visit Flamingo-media.co.uk

Talent and customers aren’t just looking at the product or service your company provides. They’re choosing organisations with purpose over those who only prioritise profit.

In this episode of 'All About Business,' James is joined by Becky Willan, CEO of Given, part of Anthesis. They explore the importance of implementing purpose into the heart of your business,, the impact of ESG and sustainability on brands, and practical steps for organisations to align profit with meaningful societal impact. Becky shares her journey from working at Body Shop to founding Given, and discusses how companies like John Lewis and Lloyd's Banking Group are navigating purpose-driven transformations.

01:31- Introduction

02:26- Meet Becky Willan

03:13- Defining Purpose in Business

03:48- The Journey of Given

07:41- Implementing Purpose in Organisations

11:32- Case Study: John Lewis Partnership

20:31- Case Study: Lloyd's Banking Group

24:01- Advice for Entrepreneurs

29:54- Evidence of Purpose-Driven Business Success

31:25- Purpose vs. Philanthropy: Understanding the Difference

33:52- Reed's Purpose-Driven Philanthropy Model

34:54- Steps to Implementing Purpose in Your Organisation

36:44- The Importance of Employee Engagement and Culture

40:14- Challenges and Pitfalls in Purpose-Driven Organisations

42:54- Case Study: Centrica's Purpose Transformation

49:49- IKEA's Purpose and Philanthropy

51:35- Personal Reflections and Future Aspirations

53:56- Conclusion and Final Thoughts

Find out more about Given

Follow Becky on LinkedIn:

Follow James on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk

What if there was a model your business could use to smash your targets faster? And with a team of no more than 10?

In this episode of All About Business, James speaks to Alex Day, Managing Director of Big Give. Alex explains how his small team of ten has managed to raise hundreds of millions of pounds for charity. They also discuss how technology is transforming the charity sector, why philanthropy is good for business, and the psychology behind giving money away.

Alex Day is Director of Social Impact at Reed and Managing Director of the Big Give, the UK’s biggest match funding charity.

Every year, Big Give runs a variety of match funding campaigns, including the Green Match Fund, Kind2Mind and the Christmas Challenge. Since 2008, they’ve raised over £300 million for charities all over the world.

Timestamps

00:00- Intro

02:31- How Big Give's Match Funding Works

03:38- The Psychology Behind Match Funding

05:38- Campaigns and Themes of Big Give

08:18- Digital Transformation in Charity Fundraising

12:53- Running a Lean and Effective Team

16:37- Engaging Big Figures in Philanthropy

23:42- Identifying Your Passion for a Cause

25:16- Setting Ambitious Goals

27:37- The Importance of Ambition in Social Impact

29:26- Supporting Smaller Charities

30:50- Innovative Match Funding Strategies

31:59- The Contagious Nature of Generosity

32:32- The Christmas Challenge Campaign

34:18- Philanthropy in Business

37:18- The Philco Model

41:33- Quickfire Round

43:38- Conclusion and Final Thoughts

Links

Visit the Big Give website: https://donate.biggive.org/

See what difference you can make: Big Give Christmas Challenge 2024

Double the difference this Christmas NOW

Follow James Reed on LinkedIn

Follow the Big Give on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk

Authenticity. It can be the difference between a thriving business and losing your audience. Gone are the days when having a good enough product was enough to drive growth, and with so much competition out there, having a brand that people believe in is non-negotiable.

In this episode of All About Business, James Reed sits down with father-daughter duo Molly and Philip King of Ireland’s family-run festival, OtherVoices.

Starting in a tiny church in Dingle, it grew to become a hotly-anticipated event. It’s hosted some of the biggest names in music, including Kate Tempest, Arlo Parks and Amy Winehouse and is now watched by millions across the globe.

They explore the ins and outs of working with family, how to use digital media to build a brand and, despite massive growth, how they’ve managed to stray true to their original vision.

Timestamps

01:55- Family Dynamics in Business

02:27- Building an Authentic Brand

03:57- The Role of Culture and Trust

08:23- The Evolution of Other Voices

10:35- The Digital Transformation

14:33- The Growth of Other Voices

20:39- Maintaining the Core Ethos

23:32- Navigating the Pandemic

24:30- The Birth of Other Voices Courage

25:21- Live Performances in Iconic Locations

26:51- Challenges and Triumphs in the Music Industry

28:59- Spotting and Nurturing Talent

33:13- The Unique Experience of Performing in Dingle

38:04- Ireland's Edge: Bridging Art and Science

42:18- Quickfire Round

45:47- Conclusion and Farewell

Watch Other Voices live on YouTube

Follow Other Voices on Instagram

Follow Other Voices on Tik-Tok

Follow James Reed on LinkedIn

Find a creative job you love

Find out about the Big Give Christmas Challenge

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk

One thing that’s on pretty much every business owner's mind is the advent of AI, what it means for your business, and how you can use it to get ahead of your competitors.

But AI is only one piece of the digital business puzzle…

In this episode of All About Business, James Reed CBE speaks to Oli Green, a trailblazing entrepreneur who has started and acquired multiple businesses across the digital landscape.

He reveals the key areas every business should be focusing on when it comes to digitisation and explains why he was able to raise a substantial amount of funding in just a few short weeks.

About the guest

Oli Green is CEO of Brave Bison, a digital advertising and technology services company. Brave Bison bought Social Chain in 2023, a social media agency founded by Steven Bartlett that has worked for global brands such as KFC and LinkedIn. Oli is also Chairman of Tangent, a company that helps enterprises build future ready digital experiences, products and capabilities with a focus on People, Planet and Purpose.

02:21 Digital First Approach

03:18 Emerging Trends in AI

04:47 Challenges in Recruiting AI Talent

06:45 Improving Digital Experiences

08:46 Social Media Strategies

09:55 Brave Bison's Four Divisions

17:18 Acquisition Strategies

24:36 Integration Challenges

29:18 Working with Family

37:41 Public Company Benefits

40:19 Conclusion and Future Vision

Connect with Oli on LinkedIn

Follow Brave Bison on LinkedIn

Follow James Reed on LinkedIn

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk

At a time when consumers are fed up of ads (and advertisers), how can you connect with your target customers and stop them hitting the ‘skip now’ button?

In this episode of All About Business, James Reed is joined by award-winning director and veteran ad-man Paul Weiland OBE. He’ll share how some of Britain’s most well-loved ads were created, how to navigate the often tricky client/agency relationship and answers the question every marketer wants to know: how to create a profit-growing campaign everybody loves.

Paul is a writer, producer and director whose credits include Blackadder and Mr Bean.

He’s also directed 1000s of popular TV ads, most notably, the Gary Lineker Walkers ads.

In 2015, he received an OBE for his services to advertising and the creative industries.

02:24- Paul's Journey into Advertising

05:33- Early Career and Breakthroughs

09:01- Directing Commercials and Building a Reputation

20:14- The Walkers Crisps Campaign

25:47- Celebrity Endorsements in Walker's Ads

26:09- The Power Struggle with Supermarkets

28:15- What Makes a Good Client?

29:58- The Evolution of the Gary Lineker Campaign

31:58- The Importance of Continuity in Advertising

36:10- The Changing Landscape of Advertising

42:06- From Ads to Feature Films

45:11- Advice for the Next Generation

48:19- Reflections and Future Outlook

Discover how to connect with your customers online with our Digital Marketing Course

Interested in watching one of Paul’s movies? Check them out here

Follow James on LinkedIn

Watch the hand-built by robots ad: https://www.youtube.com/watch?v=-fXV6KzhBbM

Watch the infamous Gary Lineker ad: https://www.youtube.com/watch?v=SuKgMSUU6-c

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk

We often hear that we need to strive for a more diverse workforce. But what if just having diversity as your goal does more harm than good?

In this Episode of 'all about business', James is joined by Dr. Heather Melville, OBE CMgr CCMI FCBI, to explore how inclusive business practices can drive growth, retain talent, and align organisational values with commercial strength. They shed light on understanding different needs and demographics within the workplace that go beyond mere diversity so you can make impactful cultural changes to help your business thrive.

Heather is a Trustee and Senior Advisor, the Chancellor of York University and a Partner at Stork and May. She’s also the Chair and Non-Executive Director of CMI Women, where she empowers and develops women in leadership. In 2017, she was awarded an OBE for services to Business and Gender Equality, which is why she’s the perfect person to talk to us about building an inclusive business.

02:25 Defining Inclusivity in Business

03:58 Challenges and Misconceptions in Diversity

06:55 Practical Steps for Inclusivity

10:57 Leadership and Inclusivity

17:09 The Cost of Ignoring Inclusivity

22:59 Real-World Examples and Stereotyping

26:23 Gender Pay Gap and Organisational Accountability

27:33 Creating Fair and Equitable Workplaces

27:59 Inclusive Hiring Practices

29:23 The Importance of Leadership in Inclusion

30:17 Employee Advocacy and Organisational Response

31:00 Personal Experiences with Leadership

36:12 Balancing Work and Personal Life

44:45 Recruitment Strategies and Positive Action

48:16 Looking Forward: Future Goals and Reflections

50:45 Conclusion and Final Thoughts

Follow Healther on Linkedin

Follow Heather on X

Follow James Reed on Linkedin

All About Business is brought to you by Reed Global. Learn more at: www.reed.com

This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast, visit Flamingo-media.co.uk

Welcome to 'all about business' with me, James Reed.

Every episode, you’ll hear the highs and lows of what it means to be a true business leader to empower you to implement smarter, more meaningful strategy in your business or career.