Nonprofits Are Messy: Lessons in Leadership | Fundraising | Board Development | Communications

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Joan Garry: Nonprofit Leader and former Executive Director of GLAAD helps fellow CEOs, Boards and Board Chairs, Fundraisers, and Nonprofit Marketers
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Think of finding the right CRM like matchmaking – it takes time, self-awareness, and knowing what you actually need versus what just looks good on paper. Glennda Testone sits down with Julia Gachenbach of DonorPerfect to walk through the do’s and don’ts of the matchmaking process to help your organization find the right fit.
In this episode, Glennda and I reflect on what last year revealed about leadership–and what must change going forward. From adaptive leadership to intentional planning to shared power and long-term thinking, this conversation explores how nonprofit leaders can move beyond reaction and lead with clarity, resilience, and purpose in the year ahead.
When the relationship between a board chair and CEO is strong, it can transform an entire organization, but most nonprofit leaders aren’t taught how to build it well. Girl Scouts of the USA’s CEO Bonnie Barczykowski and Board President Noorain Khan join Glennda to share exactly how they created a high-trust, high-impact partnership from day one.
2025 felt like a year when everything became more and harder. More crises. More fear. More civic strain. More communities under pressure. And yet – more leadership, too. In this episode, Glennda connects with Darlene Nipper, President of the Rockwood Leadership Institute, for a grounded look at what leadership truly looked like in 2025. Darlene shares what she and her team witnessed across the country: communities organizing, mutual-aid volunteers pivoting to meet urgent needs, families creating rapid-response communication networks, and leaders of small organizations adapting and strategizing for the future. This wasn’t leadership from the podium. It was leadership from the sidewalk, school hallway, boardroom, and living room. Together, Glennda and Darlene talk about what broke, what held, and what grew stronger this year:  How democracy became a shared responsibility, not just a political concept What “leading from the inside out” looks like in high-pressure environments Why the long view and the short view have to coexist What nonprofit leaders need to prioritize amid uncertainty And through it all, one truth kept surfacing: leadership is no longer reserved for the chosen few. It is happening everywhere, often in people who never expected to step into the role. Whether you lead a nonprofit, neighborhood group, faith community, or simply your own family, this episode offers clarity on what your leadership means right now, and what it needs next. TUNE IN TO LEARN: How 2025 redefined who counts as a leader: This year showed us that leadership doesn’t just come from titles or org charts – neighbors, parents, volunteers, and everyday people stepped in where systems fell short. Why democracy became a litmus test for leadership this year: In 2025, leaders weren’t just asked to run programs. They were asked to choose whether to protect democratic values or remain silent as they eroded. How easy on-ramps – rather than professional gatekeeping – brought more people into meaningful action: Grassroots movements gained momentum because people could simply show up, proving accessibility is what fuels community power. What nonprofit leaders need to prioritize amid uncertainty: From pivoting quickly to listening deeply, this episode breaks down the practices that helped organizations stay grounded and effective. How leaders are thinking ahead while addressing immediate crises: Even while navigating fires, funding losses, and political turmoil, visionary leaders shifted into long-view strategy – imagining a future they may never personally see. KEY QUOTES: “I think this notion of leadership is this far-off behavior or category of people that's not us, totally is a thing, you know, and it's like – no, actually it is all of us.” - Darlene Nipper “I do think this moment is calling a lot of people into leadership in ways that are really motivating.” - Glennda Testone “So money should not be a problem. You know? That should not even be an issue. If we believe in the work, we need to give it away is such a level that people are just not even leaders are not even thinking about where the money is going to come from.” - Darlene Nipper “Listen to your constituents, your community, your people, and come out with what you know, because your role, your place, your space is very unique to you and the work that you're doing.” - Darlene Nipper ABOUT GUEST: With over 25 years of leadership and advocacy experience, Darlene Nipper joined Rockwood as a trainer in 2012 and now serves as CEO. Darlene’s knowledge of the challenges facing leaders and the practices required for effective leadership is informed by her own background at a range of organizations. She has held key leadership roles in nonprofit and social justice organizations, as well as city government and foundations.  Darlene previously served as the executive director of the BET Foundation, and as the chief operating officer at National Alliance on Mental Illness (NAMI), during which time she founded NAMI’s Multicultural and International Policy Center. She is the former director of LGBT Affairs in the Executive Office of the Mayor of D.C., and the 2024-25 Visiting Senior Fellow for Movement Infrastructure and Explorations at the Freedom Together Foundation. A native Washingtonian, Darlene is an ordained interfaith minister, and practices mindfulness meditation, deep presence, and living joy. RESOURCES: Darlene Nipper LinkedIn Rockwood Leadership Institute Glennda Testone LinkedIn Nonprofit Leadership Lab DRG Talent Consulting Experts Joan Garry’s Guide to Nonprofit Leadership – 2nd Edition by Joan Garry FREE WORKSHOP: Let’s Build the Nonprofit Board of Your Dreams! FREE WORKSHOP: The 5 Practices of Outstanding Nonprofit Leaders Music by Jukebox the Ghost Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only recommend products or services I use personally and believe will add value to my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.” Sponsored By DonorPerfect DonorPerfect provides nonprofits with powerful fundraising tools to drive success. Built on a foundation of integrity and innovation, the company prioritizes its clients over investors, cultivating a culture of collaboration, continuous improvement, and a commitment to making a difference. Check out their resource(s) below. 2026 Fundraising Calendar Design Tips for Nonprofits  A Fundraiser’s Guide to Donor-Advised Funds Sponsored By DRG Talent Consulting Experts DRG is a talent advisory group helping nonprofit organizations to identify, attract, and nurture innovative, diverse leadership. Our team of 40+ experts serves over 200 nonprofits a year of all sizes and in various sectors across the country. Learn more at drgtalent.com. Check out their resource(s) below. Interviewing with Reduced
What if a capital campaign could be your nonprofit’s ticket to long-term growth? Fundraising expert Amy Eisenstein joins the podcast to bust common myths and share practical insights from decades of experience. From feasibility studies to board engagement, she lays out what it really takes to run a successful campaign—no wealthy board members required.
Nonprofits are under attack in 2025—from hostile federal policies, harmful public misconceptions, and risk-averse boards. Glennda Testone and I urge nonprofit leaders to push back, speak up, and lead with boldness and creativity. Despite the challenges, we spotlight moments of hope and courage from organizations stepping up to protect communities and sustain impact.
Nonprofit leadership can be deeply meaningful—and deeply exhausting. In this powerful conversation, Glennda Testone and trauma specialist Mariam Habib explore what it takes to sustain yourself while serving others. From setting boundaries to building resilience, this episode is a roadmap for leading with purpose and preserving your well-being.
Disability is not a niche issue—it’s a reality for 60 million Americans. Yet, systemic bias and stereotypes continue to exclude people with disabilities from conversations about inclusion. In this episode, Nancy Smith of Activating Change shares practical steps nonprofits can take to build truly accessible and equitable spaces.
Nonprofit leaders often feel overwhelmed by endless tasks, but project management guru, Christie Machorek, shares insights about how to transform chaos into clarity. With simple strategies like celebrating wins and debriefing after projects, she shows how to create systems that free up time to focus on what truly matters.
One-third of all nonprofits fail within 10 years, and 30% of the 1.5 million nonprofits in the U.S. have budgets under $100,000, putting them at significant risk of failure. To address this challenge, Scott Curran, CEO of Beyond Advisors, shares his expertise on how growth-stage social impact enterprises can strengthen their core, define their unique value, and strategically scale. This episode offers nonprofit leaders practical advice to ensure long-term sustainability and maximize their impact.
The nonprofit sector has a serious PR problem that impacts its ability to garner adequate support. Nonprofit leaders have a powerful opportunity to be ambassadors and advocates for the sector as a whole. In this episode, I make a poignant call to action for nonprofit leaders everywhere to rally to the side of saving public perception of the important work they do.
It is a misnomer. There is nothing ‘micro’ about microaggression. What is the real meaning of microaggression, what should it truly be called, and how can a leader recognize and take action to tackle it? Dr. Tiffany Jana shares her insights, why she has stopped using the word ‘crazy’, and what organizations can do to create a culture of awareness.
How do we continue to motivate and appreciate our staff in times of prolonged crisis? It has been over a year since the world shut down due to the pandemic and it has been challenging to stay motivated and connected in a virtual work environment. Dr. Paul White makes work relationships work. He is a speaker and trainer who has taught all around the world, from NASA to the CDC, and has co-authored The 5 Languages of Appreciation in the Workplace. In this episode he shares the 5 ways to show your coworkers appreciation, but perhaps more importantly, he shares how learning which actions matter most to the person you are interacting with is essential - and - how easily you can miss the mark if you don’t get that right. How do you know what is important, or conversely, what is least motivational in remote work relationships? About: Dr. Paul White is a psychologist, speaker, and leadership trainer who “makes work relationships work”. He has written articles for and been interviewed by Bloomberg’s Business Week, CNN/Fortune.com, Entrepreneur.com, Fast Company, FoxBusiness.com, Huffington Post LIVE, U.S. News and World Report, and Yahoo! Finance. As a speaker and trainer, Dr. White has taught around the world, including North America, Europe, South America, Asia, and the Caribbean. His expertise has been requested by NASA, L’Oréal, the Centers for Disease Control, DIRECTV, and numerous other national and multi-national organizations. Dr. White is the coauthor of the best-selling, The 5 Languages of Appreciation in the Workplace, which has sold over 500,000 copies (written with Dr. Gary Chapman, author of the #1 NY Times bestseller, The 5 Love Languages) and has been translated into 22 languages. Based on their extensive research and expertise, Dr. White and Dr. Chapman have developed practical ways for leaders and employees to communicate authentic appreciation that leads to increased employee engagement, lower staff turnover, more positive work environments, and higher profitability. Their Appreciation at Work training resources have been used by numerous corporations, medical facilities, schools, non-profit organizations, and government agencies, over 750 colleges and universities, and in over 60 countries. Recently, Dr. White and his team have completed a national study of newly working from home employees to better understand their concerns and challenges, as well as the positive aspects they like from working at home. Links Please fill out our listener survey here. www.appreciationatwork.com The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People The 5 Love Languages: The Secret to Love that Lasts Joan Garry’s Guide to Nonprofit Leadership - 2nd Edition by Joan Garry Free Webinar: The 5 Practices of Outstanding Nonprofit Leaders Your Nonprofit Life Podcast Who Needs an Executive Coach? Joan Garry’s Instagram Explore the Nonprofit Leadership Lab Music by Jukebox the Ghost Voiceover Work by Cindy Cap Solutions
Do you know the single best indicator of the health of a nonprofit? There is one KEY ingredient for a healthy nonprofit. And it’s even more important during a crisis. In this episode I talk with Carlos de la Rosa and Rosanne Siino, Executive Director and Board Chair of the Lindsay Wildlife Preserve. Hint: Notice I invited an E.D. AND a board chair on the podcast… The “co-pilots” of the organization. Carlos and Rosanne tell me all about the Preserve and in particular about the process of hiring Carlos as executive director. They also tell the story of how they were affected by Covid 19. On Friday the 13th of March 2020, everything was shutting down; Lindsay was closing the doors to the 100,000 people who support their mission. What structure, buffers, reserves, or relationships were in place that could (and did) sustain them through the ensuing months? My guests discuss how they used the down time to create opportunities for a sustainable future and tell us what allowed Lindsay Wildlife Preserve to not only survive, but thrive. About Dr. Carlos de la Rosa Dr. Carlos de la Rosa is an Aquatic Ecologist by training and a Conservation Biologist by practice. He obtained his Ph.D. in Ecology from the University of Pittsburgh, PA, and has recently been Adjunct Professor and Senior Researcher at the University of Costa Rica and the National University of Costa Rica, biodiversity advisor to the Organization of American States, the US Agency for International Development, and other organizations in the US and in Central and South America. Carlos has worked extensively in environmental education programs, sustainability issues, and conservation of wildlife and wildlands. He has led wildlife protection and conservation programs in California, Florida, and Central America and is committed to communicating to the public the urgency for a better relationship with nature and wildlife. Previously he served as Director of the La Selva Biological Station for the Organization of Tropical Studies, in Costa Rica; Chief Conservation and Education Officer for the Catalina Island Conservancy, in California, USA; Program Director for The Nature Conservancy’s Disney Wilderness Preserve in Florida; Education Director for the Environmental Lands Division of Pinellas County, Florida; and Director of the Riverwoods Field Laboratory for the South Florida Water Management District, where he worked as a researcher in the Kissimmee River Restoration Project. Carlos is completing three new books exploring the natural history, ecology, restoration, and conservation of natural habitats within the cultural context in which they exist. His writings have been published in scientific journals as well as in popular media. His nature photographs have been exhibited in museums and galleries in the US and in Costa Rica. “I am very excited to be part of this amazing organization. Developing a strong, positive, and nurturing relationship with nature and wildlife is one of the most important things that people can do to address many of our current environmental issues. And I can’t think of no better place to do this than at the Lindsay Wildlife Experience.” About Rosanne Siino Rosanne Siino was among the founders of Netscape in the 1990s. She brings to the Lindsay Board the same creativity, “think big” attitude and positive energy that launched the first commercially successful web browser. After a long career in high-tech marketing, Rosanne received a doctorate in Management Science and Engineering from Stanford, where she has been a lecturer/researcher since 2007. Rosanne teaches undergraduate and graduate classes in branding, leadership, and organizational dynamics, and consults with technology companies, startups, and nonprofits on effective teamwork, management and messaging. In addition to serving on the Board, Rosanne brought her love of animals and incredible teaching and communications skills to Lindsay as a volunteer wildlife educator for many years. Links https://lindsaywildlife.org/ Nonprofits are Messy - 2nd edition Joan Garry's Guide to Nonprofit Leadership Second Edition- Joan Garry Who Needs an Executive Coach? Joan Garry’s Instagram Explore the Nonprofit Leadership Lab Joan's Book: Joan Garry’s Guide to Nonprofit Leadership: Because Nonprofits Are Messy Music by Jukebox the Ghost Voiceover Work by Cindy Cap Solutions
Boomers are aging out of nonprofit leadership in droves. Many started organizations post Vietnam and there is a huge impending leadership void in the sector that needs to be filled. Nonprofit boards tend to skew old and are distrusting of youth and "inexperience". And so the cycle continues. So who will fill this void? How do we build a leadership pipeline? In May of 2017 Charlotte Alter, national correspondent at Time, heard President Trump’s speech on how the US was withdrawing from the Paris Climate Agreement. She looked up each person who advised him to do so and began to feel that the decisions being made were examples of the old eating the young. This took her on a journey to write her book. Today she takes us through the people, events and forces that she believes have shaped the political thinking of the rising generation of leaders in America. We discuss how today’s leaders differ from yesterday’s and what we might do to nurture millennial leadership. About Charlotte Alter Charlotte Alter is a national correspondent at TIME covering the 2016, 2018 and 2020 elections, women in politics and youth social movements. Her first book The Ones We've Been Waiting For: How a New Generation of Leaders Will Transform America was released in February. Links The Ones We've Been Waiting For: How a New Generation of Leaders Will Transform America Greta Thuneberg article The School Shooting Generation has had Enough Joan Garry's Guide to Nonprofit Leadership Second Edition- Joan Garry Who Needs an Executive Coach? Joan Garry’s Instagram Explore the Nonprofit Leadership Lab Joan's Book: Joan Garry’s Guide to Nonprofit Leadership: Because Nonprofits Are Messy Music by Jukebox the Ghost Voiceover Work by Cindy Cap Solutions
Published 2018-01-06

Ep 49: How To Make 2018 a Whole Lot Better

42 min
Open
This podcast is about resolving to bounce back. It’s about living in a world of unease while keeping your passion and desire to improve it -- alive and well. In this episode, I share 15 things worth a shot in 2018. These non-resolutions have three things in common. They are doable, universal, and meaningful.