Omni Talk Retail

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Buying Or Selling: Starbucks Studio?

For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Ikea Staffing Employees Within Roblox

For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: What We Can Learn From Tesco’s Online Marketplace

For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If Body Cameras Keep Store Employees Safer?

For the full episode head here: https://youtu.be/DHHDZtEQB3M

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Rolling Out Vusion ESLs To Half The Chain

For the full episode head here: https://youtu.be/DHHDZtEQB3M

In this exclusive interview from the Mirakl Summit, Adrien Nussenbaum, CEO and co-founder of Mirakl, shares his insights on the evolving landscape of marketplaces and how they are transforming the retail industry. Discover how the marketplace model, popularized by Amazon, is now being adopted by retailers worldwide to drive increased revenue, inventory efficiency, and high profit margins.

Adrien discusses the critical role of AI in shaping personalized customer experiences and how marketplaces provide the necessary data to fuel these strategies. Learn about the importance of differentiation in a crowded marketplace ecosystem and how Mirakl's platform enables retailers to stand out.

The conversation also delves into the growing significance of retail media and its symbiotic relationship with marketplaces. Adrien explains how Mirakl's innovative approach to retail media benefits both retailers and suppliers, creating a flywheel effect that drives advertising ROI.

Looking ahead, Adrien shares his vision for the future of marketplaces, including the impact of AI-powered catalog ingestion, unique customer displays, and the evolution of the backend engine. Don't miss this opportunity to gain valuable insights from a true marketplace visionary.

#MiraklCEO #MarketplaceModel #AmazonCompetition #RetailerSolutions #AIinRetail #PersonalizedCustomerExperience #RetailMedia #AdvertisingROI #BackendEngine #MiraklSummit

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Monil Kothari, President at House of Brilliance and third-generation jeweler, shares his expertise on navigating the world of fine jewelry marketplaces. Discover the importance of a multi-channel approach and e-commerce diversification for reaching affluent customers and driving high-value online sales.

Learn about the onboarding process with the Mirakl platform and how its hands-on support and standardized system streamline the experience for sellers. Monil emphasizes the significance of return policies in building customer confidence and the role of retailer trust and domain authority in fostering successful partnerships.

From product variety to win-win collaborations, this video offers valuable insights for jewelry brands looking to excel in the online marketplace landscape. Don't miss out on these key strategies for mastering fine jewelry marketplaces and achieving multi-channel success.

#FineJewelryMarketplaces #MultiChannelApproach #EcommerceDiversification #OnboardingProcess #MiraklPlatform #SellerPerspective #HighValueOnlineSales #RetailTrust #AffluentCustomers #WinWinPartnerships

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In this engaging discussion from the Mirakl Go Beyond Summit, Tzipi Avioz, GM for APAC and Global Delivery at Mirakl, and Mario Muñoz, Marketplace Director at Liverpool, share their experiences and insights on the transformative power of marketplaces in the e-commerce landscape. Discover how marketplaces enable retailers to achieve unprecedented growth, streamline operations, and venture into unexpected categories.

Learn about the key considerations for retailers when implementing a marketplace strategy, including brand value, customer promise, and the importance of strategic seller recruitment and product selection. Mario shares a fascinating case study of Liverpool's success in becoming the largest distributor of tires through their marketplace, showcasing the potential for expanding into new categories.

Tzipi highlights the critical role of data insights, AI, and retail media in driving innovation and helping retailers stay at the forefront of the ever-evolving e-commerce industry. The discussion also delves into the challenges and opportunities surrounding quality standardization and seller onboarding, emphasizing the importance of maintaining a consistent customer experience while rapidly expanding the product catalog.

Whether you're a retail executive, e-commerce professional, or entrepreneur, this video offers valuable insights and practical advice for leveraging the power of marketplaces to achieve growth, innovation, and success in the digital age.

#MiraklMarketplace #EcommerceGrowth #RetailInnovation #DropShip #Multichannel #RetailMedia #QualityStandardization #SellerOnboarding #CatalogExpansion #customerexperience

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Tom McFadyen, CEO of McFadyen Digital and author of "Marketplace Monetization" and "Marketplace Best Practices," shares his extensive expertise on the transformative power of marketplaces live from the Mirakl Summit.

Learn about the asset-light model of marketplaces, the importance of developing a comprehensive marketplace strategy, and the benefits of selling on established marketplaces. Tom also discusses key topics such as brand protection, marketplace differentiation, and the evolving landscape of marketplace monetization.

Explore the cutting-edge features and capabilities offered by Mirakl, including retail media networks, fintech solutions, and AI-powered tools that enable businesses to go beyond the traditional marketplace model. Gain valuable insights into the marketplace maturity model and the multiple monetization opportunities available, from data insights to advertising platforms.

Whether you're an e-commerce professional, a business leader, or an entrepreneur, this video is packed with actionable advice and strategic insights to help you unlock the full potential of marketplaces. Don't miss out on this opportunity to learn from one of the industry's foremost experts and take your business to the next level.

#MarketplaceMonetization #MarketplaceBestPractices #BusinessTransformation #EcommerceSolutions #RevenueGrowth #Profitability #MarketplaceStrategy #RetailMediaNetwork #Fintech #aicapabilities

*Sponsored Content*

In this insightful interview from the Mirakl Go Beyond Summit, Eskander Matta, President of Tasharina Corporation, shares his company's experience navigating the complex world of online marketplaces. With a diverse catalog of over 500,000 SKUs spanning multiple continents, Eskander reveals the challenges and triumphs of marketplace selling.

Discover the intricacies of the onboarding process, SKU management, and content optimization across various marketplaces. Learn how Tasharina Corporation leverages Mirakl Connect for seller-marketplace matchmaking and how diversification helps mitigate risks associated with overreliance on a single channel like Amazon.

Eskander also shares his company's success story of entering the Australian market through a serendipitous match on Mirakl Connect and how AI-powered solutions can streamline the process of meeting unique retailer requirements. Gain valuable insights into the benefits of multi-continent selling and the importance of a diversification strategy in today's competitive e-commerce landscape.

Whether you're a seasoned seller looking to expand your reach or a newcomer to online marketplaces, this video offers a wealth of knowledge and practical advice to help you go beyond your current limits and achieve global success.

#OnlineMarketplaces #SellerExperience #OnboardingProcess #SKUManagement #AmazonAlternatives #DiversificationStrategy #MiraklConnect #InternationalExpansion #AustraliaMarketEntry #MultiContinentSelling

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In this exclusive interview from the Mirakl Summit, Josh Janos, VP of Marketplaces at Macy's, shares his expertise on building a successful curated marketplace. Discover how Macy's is leveraging the Mirakl platform to expand product assortment, meet customer demand, and enhance the overall brand experience.

Learn about the importance of retail partnerships, the advantages of Mirakl's extensive seller network, and how Macy's is entering new categories like consumer electronics and video game consoles through its marketplace. Josh also discusses the critical role of seller onboarding, marketplace expertise, and addressing operational issues in creating a seamless experience for customers.

Whether you're a retailer looking to launch a curated marketplace or a brand aiming to expand your reach through online platforms, this video offers valuable insights into the strategy behind Macy's successful marketplace initiative. Don't miss out on these key takeaways for building a thriving curated marketplace that meets customer needs and strengthens your brand.

#MacysMarketplace #CuratedMarketplace #ExpandingProductAssortment #RetailPartnerships #MiraklPlatform #SellerNetwork #BrandExperience #ConsumerElectronics #CustomerDemand #MarketplaceExpertise

*Sponsored Content*

In this exclusive interview recorded live from the Mirakl Summit in NYC, Molly Hop, EVP Market at Havas Media Network, shares her expertise on navigating the world of retail media networks and e-commerce advertising. Discover key strategies for optimizing your paid media spend, leveraging first-party data, and enhancing customer experience across retail marketplaces.

Learn how to strike the right balance between endemic and non-endemic advertising, align your KPIs, and drive incremental growth for your brand. Molly emphasizes the importance of agency partnerships and finding the sweet spot between short-term and long-term strategies to maximize your success in the rapidly evolving retail media landscape.

Whether you're a brand looking to boost your relevance or a retailer aiming to create a winning retail media network, this video is packed with actionable insights to help you stay ahead of the curve.

Don't miss out on these tips for mastering retail media networks and elevating your e-commerce advertising performance.

#RetailMediaNetworks #EcommerceAdvertising #RetailMarketplaces #FirstPartyData #CustomerExperience #MiraklSummit

*Sponsored Content*

In this exclusive interview recorded live from CommerceNext 2024, Payman Nejati, co-founder and CEO of Ownit AI, shares groundbreaking insights on how his company is transforming the e-commerce landscape with AI-powered overviews and search optimization. With a background spanning 21 years in e-commerce and multiple successful startups, Payman brings a wealth of expertise to the table.

Discover how Ownit AI's innovative technology, similar to Google's recently announced AI overviews, helps retailers like Ulta Beauty provide context-driven product recommendations, improve conversion rates, and achieve free customer acquisition through SEO. Payman discusses the importance of answering consumer questions throughout the shopping journey and how this approach can help brands and retailers thrive in an era of voice search and AI assistants like Amazon's Alexa and Apple's Siri.

Learn about Ownit AI's user-friendly onboarding process, the company's commitment to partnering with forward-thinking retailers, and their plans for continued innovation in the rapidly evolving world of e-commerce and artificial intelligence.

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In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Noam Paransky, Chief Omni and Innovation Officer at Tapestry, shares insights on the company's digital transformation journey and the evolving role of omnichannel in luxury retail. With an extensive background in consulting at Kurt Salmon Associates (now part of Accenture Strategy), AlixPartners, and Gap Inc., Noam brings a wealth of experience to his current position.

Noam discusses the importance of creating unified platforms across Tapestry's family of brands, including Coach, while also tailoring omnichannel initiatives to each brand's unique needs. He emphasizes the significance of empowering store associates and adapting digital strategies to enhance the human touch in retail.

Discover how Tapestry is leveraging generative AI to improve customer service, synthesize field feedback through the innovative "Tell Rexy" program, and create more engaging shopping experiences during the holiday season and beyond.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Jill Pavlovich, SVP of Digital Shopping Experiences at Albertsons, shares insights on the company's digital transformation journey from a traditional brick and mortar grocery store to an omnichannel retailer. With a background in fashion merchandising and experience at Wayfair, Jill brings a unique perspective to the grocery industry.

Jill discusses the challenges and opportunities of reducing customers' cognitive load when it comes to meal planning and grocery shopping. She highlights Albertsons' innovative shoppable recipes feature, which offers over 9,000 proprietary recipes created by in-house dietitians and chefs, tailored to customers' dietary preferences and household sizes.

Discover how Albertsons is leveraging digital engagement, retail media, and customer insights to cater to the evolving needs of consumers, including the upcoming Gen Z shoppers, in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at Commerce Next 2024, Chris Hansen, VP of Digital Product at Sally Beauty, shares insights on the company's approach to strategic personalization and digital transformation.

With over 20 years of experience in digital and e-commerce across various industries, Chris discusses the challenges and opportunities of catering to both B2B and B2C audiences in the hair and beauty sector.

Chris emphasizes the importance of speed to market, a test and learn methodology, and leveraging AI and generative AI to create dynamic, personalized experiences for Sally Beauty's diverse customer base. He also touches on the role of social media in driving conversion and frequency, and the challenges of integrating best practices in a predominantly brick and mortar business.

Discover how Sally Beauty is navigating the digital landscape and harnessing the power of personalization to drive growth and customer engagement in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Studio at CommerceNext 2024, Rick Lockton, SVP of Digital at Tractor Supply Company, shares insights on navigating the challenges and opportunities of omnichannel retail. With a background in merchandising and over a decade of experience in digital product management, Rick discusses the importance of organizational design, incentives, and collaboration between digital and store teams.

Rick shares his priorities for Tractor Supply, including improving site conversion, leveraging AI in marketing, and building a CDP to better understand and engage customers. He also touches on the value of adopting agile methodology and a product mindset in key areas of the business, such as e-commerce and merchandising.

Discover how Tractor Supply is driving digital transformation and omnichannel success by staying close to customers, integrating store and digital experiences, and embracing new retail technologies in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Amber Turley, VP of Omni Convenience and Commerce Partnerships at Sephora and an OmniStar Award recipient, shares insights on the beauty retailer's approach to delivering convenience and personalization across multiple channels.

Amber discusses the various ways Sephora offers convenience to its customers, including same day delivery, buy online pickup in store (BOPIS), curbside pickup, auto-replenishment subscriptions, and partnerships with on-demand marketplaces like Instacart and DoorDash.

Amber emphasizes the importance of inventory management and cross-functional collaboration in ensuring a seamless customer experience. She also touches on the role of personalization in Sephora's CRM journey and the integration of omnichannel convenience options throughout the shopping experience.

Discover how Sephora is setting the standard for omnichannel retail and learn about the key factors driving their success in this engaging conversation.

In this exclusive interview recorded live from the Ownit AI booth at CommerceNext 2024, Mara Sirhal, Chief Merchant and Brand Officer at Saks OFF 5TH, shares insights on the power of off-price luxury and how the company delivers attainable aspiration to its customers.

With a career spanning nearly two decades at Macy's and Bed Bath & Beyond, Mara discusses the importance of vulnerability and being "selfish" in driving one's career forward.

Mara emphasizes the emotional experience that Saks OFF 5TH provides, offering incredible deals on aspirational brands, especially during times of macroeconomic pressure. She also touches on the value of staying curious about new retail technologies and building relationships in the industry.

Discover how Saks OFF 5TH is navigating the evolving retail landscape and delivering value to its customers in this engaging conversation.

In this week’s Omni Talk Retail Fast Five news roundup, recorded live from CommerceNext 2024, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:

• Walmart rolling out electronic shelf labels to nearly half its U.S. stores (Source: Retail Dive)
• TJX asking its sales associates to wear body cameras (Source: CNN)
• Tesco building its own third-party digital marketplace (Source: Retail Gazette)
• IKEA hiring employees to work inside of Roblox (Source: Marketing Dive)
• And closed with a look at Starbucks’ decision to open its own in-house production studio (Source: Adweek)

There’s all that, plus Capri Suns, Dr. Pepper, and some really spicy enchiladas.

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In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Latest Earnings Are The Canary In The Kohl’s Mine?

For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart Realm?

For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Takeoff Chapter 11 News Is The End Of Automated Microfulfillment?

For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: How They'll Have What Abercrombie Is Having

For the full episode head here: https://youtu.be/VZN770YxL6g

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Adding Grubhub To Amazon Prime

For the full episode head here: https://youtu.be/VZN770YxL6g

Live from the Shoptalk Europe stage, Omni Talk's Chris Walton and Anne Mezzenga recap the key takeaways from all three days of the conference with Shoptalk's very own Ben Miller and Zahra Mohamed, all in rapid fire style, and allocating no more than 4 minutes per topic!

Highlights include:

• The overall state of European Retail
• How real is the concept of "Unified Commerce"
• Is AI overhyped? Underhyped? Or properly hyped?
• The power of brand
• Retail Media -- is it all it's cracked up to be?
• And, of course, our biggest surprises from the conference and much, much more!

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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:

• Amazon adding Grubhub food delivery for free to Amazon Prime (Source: Verge)
• Abercrombie & Fitch’s first billion dollar Q1 (Source: Retail Dive)
• Takeoff Technologies filing for Chapter 11 bankruptcy (Source: Grocery Dive)
• Walmart’s “trippy” new online storefront, Walmart Realm (Source: Fast Company)
• And closed with a look at Kohl’s disastrous earnings report (Source: Reuters)

There’s all that, plus this month’s OmniStar (congrats Burlington’s Connie Droge), how to best take care of bald scalps, Prince, and whether an AI digital twin of Chris would actually enhance Anne’s work life.

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In this exclusive interview recorded live from the Walmart Commerce Technologies Studio from Shoptalk Europe, Caroline Welsh, Customer Digital and Trading Board Director at Brico Dépôt (part of the Kingfisher Group), shares insights on the company's remarkable journey in launching an e-commerce website in just eight days and a marketplace in three months during the COVID-19 pandemic.

Caroline also discusses her role in overseeing merchandising, advertising, loyalty, pricing, and customer data to create exceptional omnichannel experiences.

Discover how Brico Dépôt stays true to its purpose while expanding its assortment, leveraging store colleagues' expertise, and fostering partnerships. Caroline also emphasizes the importance of clearly defining the MVP to move quickly and efficiently.

Looking ahead, Caroline highlights the critical need for attracting future trade professionals and increasing female representation in the home improvement industry. She also touches on the importance of sustainability and how Kingfisher Group is supporting apprenticeships to build a strong workforce.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Dr. Jan Philippe Wintjes, Executive Vice President Global Omnichannel, Hugo Boss, shares insights on the company's approach to omnichannel retail, digital product discovery, and exploring new frontiers like Web 3 and the metaverse.

With over 20 years of experience in the fashion industry, JP oversees a wide range of responsibilities, including retail, e-commerce, app development, loyalty programs, customer relationship management, and merchandising.

JP discusses the importance of creating engaging and exciting customer journeys across various touchpoints, from retail stores to online platforms. He emphasizes the role of digital product discovery in promoting brands through social media, live shopping, and 360-degree product visualization.

Discover how Hugo Boss is leveraging innovative technologies like AI and logistics to enhance operational efficiency and profitability while maintaining an entrepreneurial mindset to test and learn new concepts, such as their successful Roblox collaboration.

In this exclusive interview from the Walmart Commerce Technologies Studio at Shoptalk Europe, Bruno Mourão, Head of Ecosystem at Sonae MC, shares insights on the company's approach to omnichannel retail, partnerships, and meeting customer expectations.

Sonae MC, a leading Portuguese grocery retailer with a strong presence in both physical stores and e-commerce, is focusing on expanding its ecosystem beyond grocery to include food, health and wellness, loyalty, medical services, and marketplaces.

Bruno discusses the company's journey from hypermarkets to supermarkets, convenience stores, and franchising models, as well as its efforts to consolidate omnichannel services like click and collect, curbside pickup, and quick commerce. He also touches on the growing importance of retail media and the need for consistency in delivering on customer promises.

Discover how Sonae MC is navigating the evolving retail landscape and fostering partnerships with brands and local businesses to better serve Portuguese consumers in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Baltazar Ozonek, VP of AI & Innovation at Pandora, the world's largest jewelry company, shares insights on unlocking the value of data and AI in an omnichannel retail environment.

With a focus on customer experience and brand alignment, Baltazar discusses the importance of data quality, AI deployment, and personalization across all channels.

Discover how Pandora is navigating the challenges of legacy tech and leveraging its vertically integrated supply chain as a competitive advantage. Baltazar also delves into the critical components of successful AI implementation, including data requirements, tech requirements, and people capabilities.

Learn about the significance of measuring incremental gains, avoiding diminishing returns, and ensuring true revenue uplift when deploying AI solutions. Baltazar emphasizes the need for a pragmatic approach that balances commercial opportunity with the complexity of AI models.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Sanjeeth Cherian, Head of Product Strategy and Business Operations at Walmart Commerce Technologies, shares insights on the company's journey to offer innovative retail technology solutions to retailers worldwide.

As part of the founding team, Sanjeeth discusses the challenges and opportunities of building a SaaS platform that leverages Walmart's extensive experience in e-commerce, store operations, and supply chain. Sanjeeth highlights the importance of customer feedback in shaping product development and the key benefits of their offerings, such as route optimization, which addresses supply chain disruption, cost reduction, and carbon footprint reduction while providing flexibility to retailers.

Discover how Walmart Commerce Technologies is positioning itself within the retail tech ecosystem and driving digital transformation through a platform play approach in this engaging conversation.

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In this exclusive interview recorded live from the Walmart Commerce Technologies Podcast Studio from Shoptalk Europe 2024, Nikki Sale, Chief Digital Commerce Director at Diageo, shares insights on the company's digital transformation journey and omnichannel retail strategies.

Diageo, known for iconic brands like Johnnie Walker, Baileys, and Guinness, is focusing on creating personalized and seamless consumer experiences across both physical stores and online platforms.

Nikki discusses the importance of breaking down organizational silos and achieving alignment to effectively deliver omnichannel experiences. She also shares examples of innovative digital tools, such as "What's Your Whiskey," which utilizes flavor print technology to help consumers discover their preferred whiskey tastes.

Discover how Diageo is leveraging digital tools and strategies to drive personalization and enhance the customer journey in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies studio at Shoptalk Europe, Arianne Parisi, Chief Digital Officer at JD Sports, discusses the company's retail transformation journey and omnichannel commerce strategy.

As a leading sports fashion retailer, JD Sports is focusing on putting the customer at the center of their operations while expanding their presence in the US market.

Parisi shares insights on overcoming legacy systems, achieving cross-channel consistency, and meeting evolving consumer expectations. She emphasizes the importance of building brand awareness and redefining success metrics in the age of omnichannel retail.

Discover how JD Sports is navigating the challenges of digital leadership and driving retail innovation in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe. Sathya Nandakumar, CTO at Holland & Barrett, shares insights on the company's digital transformation journey and the role of AI in the health and wellness retail sector.

Holland & Barrett, a leading retailer of vitamins, supplements, and healthy food, is focusing on leveraging technology to enhance personalization and to improve its customer experiences across its omnichannel ecosystem.

Nandakumar discusses the importance of a comprehensive AI strategy, highlighting the potential applications of generative AI in search, content creation, and personalization. She also emphasizes the significance of data as the foundation for machine learning, customer insights, and CLV optimization.

Discover how Holland & Barrett is navigating the digital landscape, driving omnichannel excellence, and empowering store colleagues to deliver exceptional customer experiences in this engaging conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Marc Vicente Sala, Chief Digital Director at Kingfisher PLC, shares insights on the company's digital transformation and omnichannel journey.

Kingfisher, a leading home improvement retailer with brands like B&Q, Screwfix, Castorama, and Brico Dépôt, is focusing on harnessing the power of AI, marketplaces, and retail media to enhance customer experiences.

Marc Vicente discusses the importance of organizing and leveraging customer data to enable effective AI implementation, including algorithmic AI for forecasting and demand planning, as well as generative AI for catalog improvement and image quality enhancement. He also highlights the growing significance of marketplace business models and their synergy with retail media, allowing sellers to gain visibility and monetize through performance-based strategies.

Discover how Kingfisher is navigating the digital landscape and driving omnichannel retail innovation in this engaging conversation

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl and Sezzle Chris Walton and Anne Mezzenga discuss: Buying Or Selling: Google’s New AI Fit Tech?

For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl and Sezzle Chris Walton and Anne Mezzenga discuss: Schnucks Partnering With Ibotta

For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl, and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Adding Free Pet Telehealth To Walmart+

For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl, and Sezzle Chris Walton and Anne Mezzenga discuss: TikTok To Make It Easier For Creators To Make Money

For the full episode head here: https://youtu.be/WRfZZXuntpg

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, Mirakl, and Sezzle Chris Walton and Anne Mezzenga discuss: Wayfair Opening Its First Large Format Store!

For the full episode head here: https://youtu.be/WRfZZXuntpg

In this quick 5-minute interview, Joanna Ranagarajan, Managing Director at the A&M Consumer and Retail Group, explains how Shein has disrupted the fast fashion industry and discusses what other retailers can learn from the disruption.

• Learn about Shein’s key strategies, including incorporating consumer feedback into product development, optimizing supply chain agility, and leveraging social media marketing.
• Discover how Shein’s data-driven approach and rapid go-to-market strategy have enabled them to capture market share in the competitive retail landscape.
• Gain insights into how brands can adapt to changing consumer trends and improve financial metrics by embracing “seasonless” products, reducing lead times, and responding decisively to customer analytics.

Stay ahead of the curve in the evolving world of fast fashion and retail disruption.

To read Joanna and her team’s report on Shein and Fast Fashion, head here: https://alvarezandmarsal-crg.com/insight/navigating-the-rapid-pace-of-fashion/

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In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:

• What Wayfair has to get right in the opening of its first large-format store (Source: Chain Store Age)
• TikTok lowering the thresholds for creators to earn seller commissions (Source: Bloomberg)
• Walmart adding free pet telehealth to Walmart+ (Source: CNBC)
• Schnucks partnering with Ibotta (Source: Chain Store Age)
• And closed with a lively debate on the value of Google’s new AI tool that lets advertisers showcase clothing on various models and body types (Source: Wired)

There’s all that, plus A&M’s Joanna Rangarajan stops by for 5 Insightful Minutes on Shein and fast fashion, and we also talk head transplants, beach vibes, and why Chris is now a dead ringer for Mikhail Gorbachev.

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Discover how AI is impacting practically impacting retail inventory planning and allocation through the eyes of Spanish fashion retailer Desigual.

Join Chris Walton and Anne Mezzenga from Omni Talk as they interview James Theuerkauf, CEO of Syrup Tech, and Carla Roger Casacuberta, Head of Merchandising at Desigual.

Learn how Desigual leveraged Syrup Tech's AI optimization solutions to improve demand forecasting, its omnichannel retail strategies and capabilities, and its overall inventory efficiency. Understand the importance of balancing AI and human intelligence in retail analytics and innovation. Gain insights into the successful implementation of AI technology for merchandising and how it can transform your retail business.

Don't miss this informative discussion on the future of AI in retail!

#AIinRetail #InventoryPlanning #InventoryAllocation #RetailTechnology #AIOptimization #RetailAnalytics #OmnichannelRetail #DemandForecasting #RetailInnovation #InventoryEfficiency #SyrupTech #Desigual #RetailAISolutions #JamesTheuerkauf #CarlaRogerCasacuberta #AIandHumanIntelligence #AIforMerchandising

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In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Hims Offering Wegovy For $199 Per Month

For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Lego Tying Sustainability Goals To Employee Bonuses

For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: If GoPuff Price Matching Aldi Is Sustainable?

For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Walmart Expanding Neighborhood Market In More Ways Than One

For the full episode head here: https://youtu.be/38T1iAyglTM

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Truett Horne and Jeremy Levine discussed: Buying Or Selling: Target’s Price Cuts

For the full episode head here: https://youtu.be/38T1iAyglTM

For our money, we cannot think of another technology that unlocks as much value when it is deployed and harnessed across multiple levels of a retail organization in the right way as RFID.

So Omni Talk is pleased to announce that Marshall Kay, Global Director of Retail Transformation Services at Avery Dennison, and Randy Dunn, Director of Business Development at Zebra Technologies, joined Chris Walton and Anne Mezzenga to share all the ways the best of the best retailers are utilizing RFID.

Chris and Anne go deep with Marshall and Randy on:

• The history of RFID, i.e. where it has been and where it is going next, inclusive of current pricing, use cases, and category penetration
• What Randy refers to as the “ladder” approach to RFID implementation
• How to move from a basic, foundational RFID implementation into a world of “RFID+”
• And, perhaps most importantly, how to know when you have actually unlocked the full value of RFID inside of your retail organization

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*Sponsored Content*