Marc Randolph - Netflix Co-Founder, Entrepreneur, Mentor & Investor

Right About Now - Legendary Business Advice

Welcome to another episode of The Radcast! In this episode on The Radcast, host Ryan Alford talks with Marc Randolph, Netflix Co-Founder, Entrepreneur, Mentor & Investor.

In this episode of The Radcast, Marc discusses his experiences as the co-founder and the first CEO of Netflix. He talks about the most important lessons he has learned, and how his life changed after he left Netflix. Marc also shares how his path to mentorship started and dissected how to reconcile the fact that not everyone can be the boss to his mentees. Marc also shares the ingredients or ‘growth formula’ for companies to truly grow and discusses his book, "That Will Never Work", his motivation to write it, and more...

Marc also has a quick take on RAD or FAD trending topics;

  • TikTok
  • Online Coaching
  • Tom Brady
  • The Matrix 4
  • Learn more about Marc Randolph: https://marcrandolph.com/ . Follow Marc on LinkedIn: linkedin.com/in/marcrandolph ; Instagram @thatwillneverwork and Twitter: @mbrandolph

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    2021-10-26 45 min Transcript

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     We're good. I'm just gonna go ahead and tell you we've got some heavy hitters lately
     But nothing as heavy as a co-founder of Netflix my friend number one
     There's no such thing as a bad idea and I called it on that the thing is that I tell people is
     Stop falling in love with your idea your ideas
     Flood stop
     Nurturing this little thing like a baby and protecting it at all cost and envisioning in your mind
     But it's gonna grow up to be the high-spin trophy winner is gonna grow up to be the your your babies gonna grow up
     Probably to go do crack behind the 711 being a great product is a tiny piece of the
     Solution you have to have a great product, but if you can't explain to people why they want this why this solves their problem
     You're not gonna get anywhere
     We're listening to the radcast if it's radical we cover it
     Here's your host Ryan all heard
     Welcome to the latest edition of the radcast
     Ryan offered your host and where you are radical today
     The founding co-founders founding co-founders mark. I'm making up titles for you already
     Before we even get started entrepreneur mentor investor author mark Randolph. What's up Mark?
     Ryan great to be with you. Thanks for having me. Hey, man. It's great to have you
     You are definitely we're good. I'm just gonna go ahead tell you. We've got some heavy hitters lately
     But nothing is heavy as a co-founder of netflix my friend. So congrats on that
     Hope I can live up to the hope up up up to the high. Oh you can and
     We really appreciate your time and coming on and
     Mark, let's get right to it. I know you've done these a lot. I know your stories out there
     But let's set the table at least I like to you know, at least start with intro background
     And of course the the the gorilla in the room that is netflix
     Of course and everything you had involved there, but let's just start with your background man
     Well my background. I I don't even sure I have a background
     No, it's a it's a pretty much an atypical background
     Certainly for somebody who ended up in Silicon Valley
     Being an entrepreneur. I mean, I was a geology major of all things in in college
     But I think I tell you that not to say look at this how incredible a
     Geology as is a preparation for entrepreneurship
     But more to say that that really is the most important thing you have to understand about my background
     Which is that I chose geology with zero thought of what it would do for me in the future
     Zero thought about would this be a career and can I pay bills with it? I chose
     Geology because it was interesting and more importantly because people got to go on field trips
     So that has been this pattern where I
     Guide myself by what I think is interesting. I spend almost no time
     Trying to guess how a certain thing will set me up to do to do something else
     And that's that's probably the best background, but it's led all kinds of crazy places
     You know netflix was not my first company. That was my sixth company. I found it
     Two magazines a male order company and a bunch of geeky software stuff
     So it's been a career that kind of goes goes all over the place
     Well, I
     You know, I think there's a bit of a
     Story there. It's funny. I had a conversation with someone the other day that talked about that very thing of
     Chasing the interesting and the thing their own curiosity
     Instead of necessarily
     Having it all mapped out and I think there's some fascination with that and I think there's some bravery in that that few
     Have you know we get so kind of mired in thinking there's a process system like we have to do it this way versus changing the
     Interesting and what you're curious about is is probably a rare quality these days, isn't it?
     Well, and I think it's a necessary one at least for the career that I've chosen for myself because what entrepreneurship is
     Is doing things for which there is no predictable future?
     You're doing something that hasn't been done before you're trying to build something where you don't know what the path's gonna look like and you've got to
     Lead yourself open to
     Falling it wherever it happens to go and so in some ways that can get writ large into your life
     That's a fun thing too and I'm not just saying it's all carefree do whatever you want
     Certainly, there's huge amounts of hard work
     That I've gone into all this it's more that it's an Ida friend when I was growing up
     Right after college and he ended up working for I guess IBM or Xerox and one of those huge huge multinational companies
     And he'd be able to have these career conversations with me where he'd say okay
     I'm gonna do a year and a half here in headquarters and then I go out to a field for two years
     Then I'm gonna come back and have a step job here and then you could like see the whole thing for like 10 15 20 years in the future
     And not only was that this alien it was a terrifying thought to me
     I mean, I can see there'd be some comfort in that but oh boy
     That's not a fun way to live your life at least not in my opinion
     I know and I know that you know the the Netflix story and you've told it
     I mean I don't want to speak for you
     I'm sure hundreds of times at this point, but and so people can find that so I don't want you know to spend this entire interview
     rehashing what can be found out there, but I do want you if you don't mind you know
     Call it the condensed version call it whatever and maybe built in with some of the lessons from that because it is such a
     Behemoth in today's modern culture and everything like that and I do want us to pause there because it's had an impact on your life
     No doubt
     In dell believe so can we start there a little bit?
     Yes, certainly and you're right. There's a lot of lessons there and
     Probably the first one is that when people ask about where the idea for Netflix came from where did Netflix come from?
     How did you start Netflix?
     What they're looking for is the epiphany story
     They are looking for that moment where it all becomes clear
     Where you wake up and you can see this dream about I can see the streaming video and around the world
     And it doesn't work like that and then these myths endure you know
     You'll have like was uber or you got you know Travis can't get a cab on New Year's Eve and boom
     There's the idea for uber or two guys can't make the rent and boom. There's Airbnb
     Or some guys a late peanut movie and boom this Netflix, but the reality is the lesson is
     Epiphany's aren't real that company formation is sloppy
     It involves lots of people lots of fall dead ends and fall starts and Netflix was certainly no different
     in fact
     Before we even got anywhere close to an idea for video
     I pitched my co-founder Reed Hastings dozens if not hundreds of ideas that were
     You know generations removed from what Netflix was and if you have a second I'll actually give you an example
     I would love it. I think this is perfect. All right Ryan. You're ready here comes the bitch
     All right, imagine if you will Ryan
     Personalize shampoo
     Here so this is going to work. You're going to cut off a lock of your hair
     You're going to mail it to me and I'm going to have my team of ace hair scientists whatever those are
     Formulate this custom blend just for you and then here's the best part. You're going to subscribe to it
     So once a month you'll get your custom blend and that was a real idea that I pitched to Reed Hastings while we were commuting to work and
     The same thing what happened which is nothing he'd be driving and he'd be just looking at the window and
     a minute would go by two
     Minutes and I'd wait patiently. I could see the wheel spinning and then of course all of a sudden need turn and say
     That will never work and here's why and then he would lay into me with this dissertation about all the flaws
     It was FDA approval on the expenses and no one uses that much ampoule or whatever the reasoning was and then I'm no
     You know, I'm no strength violet so I would lay right back into him with all the research I'd done
     And we beat these guys these ideas up and we did this for hundreds of ideas and then yes one of the ideas we ultimately pitched in was
     Video rental by mail picture this Ryan 8 billion dollar category and rather than having to go to the video store
     You'll order online and we'll mail it to you
     Now that I have flow to this was back in 1997 and
     The V8 the radio rental if you were looking at you if I remember this I remember now
     I was one of your first subscribers on the I thought this is brilliant. Yes. I got them in the mail
     It was on VHS cassette back then in 97 and it wasn't work
     So that idea got discarded and then I went to that went to pitching custom dog food or something and
     Until about maybe six weeks later
     Read picked me up in the way to work and said hey, I read about this new technology called the DVD
     It's in test market now. It's a plastic disc like a music CD that it holds movies and
     We're kind of batting that idea around then we realized that might allow us to dust off that old video rental my mail idea
     And then here's the next business insight
     Which is that at that moment with this great idea of how this could transform
     Video rental we did not drive to the office and begin working on a business plan
     We did not
     Go and begin working on a pitch deck. We did not try and book ourselves on Shark Tank or something stupid like that
     We turn the car around then and there and said let's
     See if we can validate this idea and we drove back to the town we lived in tried to buy a DVD and
     Weren't any of this test market so settled for buying a music CD
     Put it in a little envelope like you put a greeting card in and then mailed it to
     Reads house
     And the very next morning when he picked me up
     He had a little envelope with an unbroken CD in it that had gotten to his house
     overnight for the price for first class stamp and
     if there was a
     Epiphany moment or if there was as they say in screenwriter speak an inciting event
     That was probably it
     Yeah, exactly you uh you figured out that you could mail it like without it breaking and out that this would work and that you could make them the money work because
     Didn't didn't need did need DHL or UPS or federal express we could use the US Post Office and back then a first class
     Stamp was 29 cents. Yeah, no card board. You're 29 cents. I can send a movie from
     San Jose, California where the first warehouses were through any place in the country and that
     That at least made it feasible
     Yeah, it made it work
     Now how messy like we all gloss over these things and go
     They had just like you just did you did it perfectly like you thought it was one idea in it's like
     Zero to a hundred million miles an hour overnight, but we know that's not I mean those it like myself that started businesses
     No, that's not reality like what was the
     How hard was it to go from testing the CD to
     Mass mailing out DVDs. I mean how long of a process was that?
     Well, there's two pieces both of them were brutally difficult and both of them are totally different
     You know back then. This is again 1997
     We wanted to do an e-commerce website
     But it was not like you could just go online and pay
     1995 a month and have a Shopify store and boom you're done
     You wanted a e-commerce website. You had to write it every line of code yourself
     You wanted to take payments. There wasn't paypal. There wasn't stripe
     You had to write the payment portals to the banks. You wanted to serve the web pages. You couldn't go up onto
     Amazon web services in the cloud
     You had to buy the servers. You had to wire them up. You had to put them in a closet. You had to air condition it
     Wanted security. You wanted testing
     Everything had to be done from scratch
     So the first brutally difficult thing was getting this website off the ground
     We also had to find a copy of every single DVD available which at the time was all of 970 of them
     And that was brutal
     So there was the hard part just getting this thing to start
     And then we had the big moment on April 14 1998
     And there was some interesting learning at that moment and
     You know that my book is called that will never work
     My podcast is called that will never work
     And
     That's because that is what everyone told me when I pitched the idea for Netflix
     It's what employees told me was that investors told me me my wife told me that and
     I persevered anyway
     But low and behold we launched this crazy idea and you know what well they were all right
     It didn't work. It was a terrible idea no one rented from us and if they rented from us once they wouldn't come back again
     It was one thing after another and we struggled for a year and a half
     I mean 18 months of almost no success in figuring out how to get video rental by mail to work
     And it took us 18 months before we finally stumbled on the crazy
     Business model twist that unexpectedly it did work
     So yes, there was a long period where we were struggling running out of money
     In a tiny office sitting at at card tables on beach chairs. We had brought from home
     It was a tough one that the
     The non that's the story that people don't hear in the entrepreneur world of of what's not the not sexy
     You know, it's all sexy now like the
     The the beauty and the pageantry of entrepreneurship, but the I mean
     Curiosity in those early days. It was obviously not working
     I guess you had cut, you know, maybe business coming in the front door and going out the back door with
     Subscribers and things like that or getting people to
     Stick with the model, but what marketing channels did you use like out of curiosity?
     I'm trying to remember because I actually was a subscriber. I did get DVDs by mail when you were doing it
     And I'm trying to remember what got me in out of those a direct mail piece. I'm trying to remember what what marketing channels you guys are using
     So the the the the subscription business the the net which really kind of defined Netflix
     That was the innovation that we tried 18 months in okay prior to that it was all a cart
     Okay, and that was the day many rented and you went away and the way that we got you is we had to solve this problem
     That there was very very few DVD players out there and the DVD player manufacturers were having a brutal time selling DVD players
     Because no one was stalking DVDs
     So it was a chicken and egg thing
     You couldn't sell DVD players because there was no DVDs no one wanted to stalk DVDs because there's no DVD players
     And so we realized we could kind of
     Perhaps fill this hole and so I spent personally months and months traipsing
     The wilds of New Jersey office parks
     Convincing these huge conservative
     Uh
     Consumer electronics companies that they should partner with us that we should let us put a coupon in their box
     That said by this DVD player and we'll give you 10 free three free five free DVD rentals
     And eventually I convinced every single one of them to do it
     And then that
     Again our business model didn't work until we had the subscriptions
     But that is what kept us alive because that kept a flow of customers coming in the front door
     It kept it from getting overly depressing
     It actually gave us a flow of customers to experiment on and you started building the brand name
     So that's what some people lose sight of is you may not have been successful
     And who knows how you did have to make some money at some point
     But you did start building and seeding the Netflix brand and that's where I remember it
     Circuit City I bought a DVD player and it came with the 10 free CDs
     I think that's why I bought the CD the DVD player
     I can't believe that you asked to remember that because you're correct after we did the deals with the DVD manufacturers
     You did a big deal with circus city
     It would be a big deal with all the other retailers. I mean that was
     You couldn't do television advertising because you would have wasted 99.5% of your money because there was so few people with DVD players out there
     You couldn't do any kind of advertising. We had to be creative and say how do we actually catch people at the moment of peak excitement
     And you fished where the fish were
     Because it's exactly yes exactly
     So transitioning to subscriptions. I mean, when did I mean we could jump ahead we talked to it. It's out there, but like
     How long was it DVDs subscription until streaming is that how people might lose track of the how much time was in that that that sequence
     That was nine long years
     New as long Netflix didn't launch streaming until 2007 and the site launched in 1998
     And the subscription service began in the fall of 99 so we were
     Going for a long time and it was not because we didn't
     realize it was coming
     Because you know what I mentioned before that that one of the work
     People said that for two reasons one of course they go well. There's blockbuster
     There's a blockbuster in every corner. Why isn't him? I'm going to want to mail when wait two days for a DVD
     Okay, okay, I get it the other one though was
     They go this is a digital medium
     Just a matter of days or weeks before people are downloading this or streaming this and who's going to need DVDs anymore
     And they were right that it was inevitable
     But what we thought they were going to be wrong about was the timeline
     I mean, I was pretty sure I didn't know how long it would be
     But I was pretty sure it was going to be a while
     Because uh, you know, there wasn't the bandwidth
     Uh, there was a bandwidth to the home
     If it was there it was connected to your desk in your office
     It wasn't connected to your living room television
     I knew Hollywood was going to be resonant about releasing these things digitally
     So we really had to build a company which
     Could survive and thrive while we're in a DVD world
     But be ready for the transition when it eventually came
     Um, and I think the smart thing we did was position the company not as a DVD company
     It was not about
     This is the world's fastest shipper of plastic or whatever we could have said it was
     But more did we say this is all about streaming because we couldn't have delivered on that
     So you know instead we positioned the company as the best place to find great stories
     And said that that's delivery agnostic that'll work now that'll work in
     2007 that'll work in 2021 it'll work in 2050
     When we're beaming them, you know telepathically into your fillings that are wherever you're getting movies
     Not future now and then
     proliferation of these guys
     It's important the whole other channel, but
     You ever I really ran them question do you ever get hate mail from anyone at block
     Executive leadership from blockbuster like old school like anything
     Any uh
     Any stuff like that ever go down any getting your DMs on Instagram like hey, I'm getting a little bit, but
     No, in fact, it's it's so much. It's almost the opposite. I mean, I don't know that you see you
     I believe so often you'll see these news stories about or human interest stories about
     Some American soldiers go back to Vietnam and they're sitting around with the people who are on the other side
     The trenches from them and they're kind of talking about
     Reliving the shared experience. So I have had recently a bunch of conversations with blockbuster execs
     And it's very friendly and very fascinating actually
     To hear that story from their perspective and actually to realize in my opinion how close they were to actually taking Netflix out
     So it's a there's no hate. There's no hate me. I mean, listen. I feel badly
     In some ways
     Because you know blockbuster was huge blockbuster had a
     60,000 employees at one point, you know now they're down to one store and
     and so
     I don't want to be happier proud about having done that to a company
     um, I do feel proud that we were able to not only withstand
     Um the blockbuster's onslaught, but actually
     You know be resilient and creative enough to actually overcome it
     Well, they were perfectly positioned to do what you guys did
     I mean as far as capital resource and everything else
     But you know, it's innovation and it's the American way. I mean like I'm not saying kill or be killed
     I'm just saying like you know, they had every opportunity
     You guys just got ahead of them and then it snowballs from there
     There were some you know bad decisions and or I don't even
     Yeah bad decisions sounds like oh, I understand like the size that they were behemoth, you know
     It's like they had the opportunity. Did they not? I mean they
     Absolutely starting
     starting
     Something new is really really hard
     You know the idea is one percent of it. You can know what to do
     But the execution is really really really hard
     And
     You know blockbusters probably single biggest flaw is they were
     They were struggling with the innovators dilemma
     You know, which is they may have seen very clearly
     What they had to do to enter into video rental by mail
     They could probably see very clearly that this was going to get bigger and bigger and bigger
     But it was very very hard for them to say let's take our very best engineers
     And let's take them off the part of the business that makes us
     Five five point nine billion dollars a year
     And let's have our best engineers working on something which may make us ten or twenty million
     Um, it's let's take our best executives and put them on that. Let's piss off our franchise eat
     It's really really hard not just to
     Execute but to have the courage to execute when doing what the future requires means you have to cut into your
     Existing business. Yeah, if they could write a book called too big to pivot like it's like I mean, you know
     It's like
     It's like it is as hard. I worked in New York. I mean, I mean, I've been the ad agency business my entire career
     I worked in Manhattan on some of the largest counts in the world and it is I've
     They are it's they move slow
     They it's hard for them to pivot and it's not for the wrong reasons
     It's not because they don't want to but it's exactly what you described. It's just that machine and to
     Take your eye off the ball
     But in this case the ball was not just taking it off. It was moving completely
     But they just couldn't pivot and you know you guys were smart enough nimble enough and you know made it happen
     Also want to know
     Mark because you you know, you said something really interesting and you hear it a lot
     You know, I know you're doing stuff with personal development and mentoring and all those things we hear it a lot the
     Ideas are 1% and the execution is everything and I think it's becoming such common vernacular that it's kind of like glossed over a little bit
     But I'd love for to know your perspective of like
     How you how people like yourself or others are they just wired like to get it done like because you all execution is just it is everything
     Yeah, I mean, I think probably the single biggest
     Personal trait for a successful entrepreneur is simply this predisposition to action
     You know, they do more and they think less. They
     Immediately when they have an idea. They're not all of a sudden spinning off into this fantasy land. Oh, how amazing this idea will be
     Just imagine what will happen when they immediately go how how can I figure out a way to quickly and cheaply and easily try something
     That's the big piece and it's a it's really tragic and the other reason for this whole you know
     Ideas 1% and
     Executions 99% is that the idea your idea is almost inevitably wrong. In fact, it's always wrong
     You know, I don't know whether you yeah, absolutely in fact you come from a
     industry where brainstorming sessions are like
     You know, that's your daily meals and it for those of you don't if you've you know these brainstorming sessions
     There's always the moderator up there and goes okay some ground rules folks
     Number one, there's no such thing as a bad idea
     And I call bullshit on that there are tons of bad ideas in fact the rules of a brainstorming sessions
     These are all bad ideas because they are all ideas are bad and your job is not to come up with a good idea
     Your ideas to figure out why your ideas bad because that's the process. That's what entrepreneurs do
     They start with an idea and don't say this is what's going to be again
     There's no piphany moment but they start and they realize by colliding it with real people with a real market with real problems
     What the flaw was and they go oh that gives me an idea to try this and try this and so the reason
     Listen one of the you got me you got me got me going here. I like it. I love it. Yeah, so
     I've heard every single possible reason there is for people having an idea and I'm not wanting to start
     And one of the most tragic ones that I hear is I don't want to tell anyone my idea because I don't want someone to steal my idea
     And the reason that is so tragic besides the obvious which is no one's going to steal your idea
     But
     By the very act of you not being willing to make your idea public
     You're protecting the 1%
     And you're then not enabling yourself to do the 99% which is figure out why your ideas are bad when you're protecting something which is
     A bad idea
     You've got to get out and figure it out. It's the execution. It's the doing. It's the doing. It's the doing
     I love that notion that all all ideas are bad because
     The notion because all ideas are bad because of how hard it will be to execute them and
     How much you have to overcome to make them happen
     No, that's not what I mean
     What I mean is that idea that you have in your mind is not going to work
     So it's it's a creation
     Fiction the evolution is the really hard part but
     You know when you the idea we had was oh what a great idea we will do video rental by mail
     People come in the order DVDs we will mail up to them and then seven days later they'll have to mail them back to with due dates and late fees
     That was a terrible idea
     It didn't work
     But it's fine by doing that by experimenting we'd little by little begin to learn a lot about what were the problems people had
     The thing is that I tell people is stop falling in love with your idea
     Your ideas flawed stop nurturing this little thing like a baby and protecting it at all cost
     And envisioning in your mind that it's going to grow up to be the heistman trophy winner is going to grow up to be the
     Your your baby is going to grow up probably grow up do crack behind the seven eleven
     What you so ignore it what you want to fall in love with is the problem
     Because the problem will not abandon you the problem will get more and more nuanced and richer as you understand it better
     And you take that first idea and you use that to learn the problem and then abandon that first idea when it doesn't work
     And now you know bit more about the problem try something else then try something else and that that process
     That repetitive that grueling that ability to walk away from stuff two days after you're so excited and now you're disappointed
     That's what entrepreneurship is
     That's the process and
     Luckily for me. I love that and for most entrepreneurs. I know love that
     There's nothing better than
     Sitting around the table with super smart people solving really hard problems
     Uh, especially ones that no one has really tried to solve before. What's your perspective on marketing?
     Like
     I'm fascinated by your take and like you know your perspective and
     You know
     Even though you say you're not maybe an idea guy you are an idea guy
     You just have figured out like how to make it how to you know the secret sauce of of making it work
     But like where did where what was your perspective of marketing as it related to the growth of Netflix?
     I love marketing. Yeah, I mean uh, I'm
     Uh, I that's that's where I came from. I mean I spent
     The dozen years doing direct marketing
     Uh, that was my first love
     You know, I really fell in love with that blend of art and science of creativity matched with numeric and analytics understanding how you did
     Uh
     One of my great on my
     Was he grand uncle grand uncle was um Edward Bernays
     Who was the you know put it that father of public relations. Oh, yes
     I
     My first job my first job offer out of college was to be an account executive advertising agency
     So I love I love marketing and at Netflix. It was it was critical. You have to
     You
     Yeah, I'll see you a different story about it. So I worked for software company for a long time and um
     We have a product coming out and it won some you know PC magazine best in class award
     And we all got excited. We go. Oh my gosh our product is won this award. We are we we got it made
     Now we go we better go look up. Who else is won this award?
     And you look back at the tracker of other companies of won this best in class award and they're all total losers in the marketplace
     Uh
     Being a great product is a tiny piece of the uh the solution you have to have a great product
     But if you can't explain to people why they want this why this solves their problem
     um
     You're not going to get anywhere
     Yep, I love it. The um
     As a more in marketer to another it sounds like
     Yeah, anyway more about my little ding on the uh my soundboard. I would have given one right there
     um
     Let's talk about and we've mentioned it already um that will never work a little more in-depth
     Um, you know maybe for someone out there that's you know fascinated by your story. I don't know who wouldn't be
     But talk I mean obviously it's about the story of Netflix and everything a lot of what you've already described
     Is there anything else that you would tell people the you know that would be great takeaways from the book
     Yeah, that you know the book
     The one thing is I wrote the book 16 years after I left Netflix. So
     There was and there was a reason for that is because I really wanted
     This to be a record of what it was really like doing a startup. I wanted to fight against
     the
     Myth-making of the CEO who knows everything and this chapter one look how amazing this decision was in chapter two is look how great
     I have solved this problem in chapter three is et cetera
     Goes no that there is really hard moments is really sad moments is really lonely moments
     I mean there's certainly a humor and excitement and
     But uh and that's what I wanted this to be I wanted it to be the true
     Behind the scenes what goes into starting and growing a company
     But you know, I also wanted it to be this chance to share
     Uh, I don't know what to call them all the tips and tricks that I learned over four decades as an entrepreneur
     Because I really believe that
     As you mentioned earlier, lots of people right now are finding entrepreneurship as an interesting thing
     Uh, and I wanted them know that these are it's not magic
     It's not superhuman people. It's taking some fairly basic skills and uh
     Applying them to your at your starting point and I wanted the book to be about that
     And I think I think I came up great and I wanted to be a good story
     You know, it had to be entertaining it had to be listen if you if if book about Netflix isn't bingeable
     I don't know what book uh what book should be
     Well, uh, I enjoyed it. I listened to it actually
     Yeah, I'll listen to most of my books now
     Yeah, I think glad books on tape audio books rather is isn't
     Awesome. I mean recording that was so fun. Yeah, because you realize I mean you
     You know, I'm I'm a I'm a decent writer. I'm not a professional writer
     But you realize how limited written types languages
     You know, you're limited to things like italics and exclamation points and all bold to try and
     Convey what you're saying or feeling and then all of a sudden you're sitting there reading it and you can use the full range
     And I was like having you know PTSD and the recording booth when I was going through a certain of the really intense
     A stressful moment. I'm sure they're really living it because when you talk it you think it and when you think it
     You relive it and it came through your your your wrecks. You're a really good storyteller. I know it's a real story and it was your life, but yeah
     It's really good
     You know, I do want to go down that path
     You know as we start to close out a little bit, but the
     The entrepreneur ship thing you know with our youth especially
     It's cool, you know folks like Gary V who I certainly admire and others
     And I don't think they're over intentionally glamorizing it and they tried to be transparent about the ups and downs
     But what's your thought about you know, I don't know if everybody wants to be an entrepreneur
     But it's certainly at the forefront more than it used to be good bad perspective on all that
     You know, there's some really great things and some really terrible things about it
     I mean just to be optimistic the great thing about it is that
     Lots of people have this urge to do something
     They have an idea and they'd like to see it real. It doesn't need to be start a company. It could be any dream you have
     and
     Certainly when I was growing up when I was in college even the early years of my career
     there was this
     Unrelenting pressure
     To you had to be a banker or you had to be a lawyer or you had to be a doctor or you had to have some
     Predictable chart your path profession and so I think a lot of people who actually had this feeling that this might be a hugely fulfilling career for me
     I didn't go down that path
     And because there was no one they are saying no this is an acceptable thing. This is a fun thing. This is a rewarding thing
     And so I think the fact that you now can take
     Classes and entrepreneurship you now you can watch television shows and movies about entrepreneurship
     I think that piece of it in that it's normalized. This is a career choice
     Um has paved the way for thousands upon thousands of kids going to their parents and saying hey
     I'm moving to San Francisco to live for to an apartment and eat ramen
     And not have the parents freak out. So that's a good thing
     The bad thing is
     That I think the media has pumped up the wrong aspects of entrepreneurship
     They've pumped it up as this path to becoming wealthy or sick famous
     They've pumped it up that it's all about pitching
     That it's all about raising money that it's all about the parties
     And in reality, that's a tiny tiny tiny piece of what an entrepreneur actually does
     And in terms of the wealth part
     It's a tiny tiny fraction of entrepreneurs for whom that actually happens to
     I mean, it's akin to
     The person in canvas in Kansas who was the lead in their high school play and wants to move to Hollywood to become rich and famous
     Well, I hate to break it to you
     You're doing it for the wrong reasons. You're not going to be rich or famous
     Very very very very very small fraction of actors and actresses become rich and famous
     Well, listen if you love
     Creating characters if you love performing if you love influencing if you love the emotion of it
     All power to you should be an actor in the same thing the entrepreneurship if you love the challenge of starting something of figuring things out
     Of as I said before sitting around the table with super smart people solving really interesting problems
     It is the best career
     In the world. So I love the fact that it's encouraging more people to take that step
     I don't like the fact that it's
     Having some people drawn to it for the wrong reasons because they're bound to be disappointed
     But fundamentally, I've kind of made up my life's mission
     To try and let people know that if they do want to do this here's how or if they do want to do this
     Here's where to start. I mean, it's what there is that in the book. It's really the focus of the podcast
     It's not me
     interviewing
     Very successful famous entrepreneurs other people do that way, but way better than I do
     Uh, I
     My podcast is listening in as I'm actually mentoring
     Other early stage entrepreneurs likely audience who can hear someone struggling with the exact same thing
     They are how do I raise money? How do I get along with the co-founder? How do I take this idea and start?
     Um, and that's what I'm trying to I'm trying to do too. I mean a little bit less hysterical way than Gary V
     But we're we're motivated. I think by the same thing. I think so as well
     I have one final question and you know, you can answer this in any way that you want um
     You know and you talk about some of these things with with the book and everything, but if you are computing
     The growth formula for a startup or companies to truly grow
     Is there like and I know this could be a podcast on its own? So I know I mean, I'm sure but like
     Is there two three four ingredients?
     Call them
     That are common in that in any kind of companies growth
     I mean like are there things that are like you absolutely have to have these two or three things that are this
     That you see as you watch either businesses you've grown or others you've been invested in or help
     Is there any any commonalities in the ingredients?
     Yeah, there are a number of things and you know that
     I used to think it was simple and then that's what I began doing the podcast and speaking to one person after another realizing
     There's actually a lot of things that go into it
     But listen, there's a couple of things that are critical
     I mean the first one is as I said you have to start and that's what syncs most companies that people have the idea
     And I can't start because I need to raise money. No, you don't. I need a technical co-founder
     No, you don't need to quit school. I quit my day job. No, you don't
     And we can't tell him when my idea they'll steal it. Yes, you can
     So number one is if you don't start you'll never get any place and what separates with all the people
     They read about the famous entrepreneurs is they're the ones who had the idea and did something about it
     They didn't sit around thinking about it
     But after that the rest of the common denominator's all state two of them the one of the biggest ones is that
     people realize
     You can't do everything that you have to focus
     And there's always this sense that I have to get everything right before I start
     And in fact even once you're running after the everything right and the answer is you don't
     There's usually two things maybe one maybe three
     But if you get them right all the rest don't matter and the best entrepreneurs
     A have this intuitive sense about what those important things are
     But then have this ability to put the blinders on and focus on getting those done at the expense of everything else
     Even when the other things are screaming the loudest or burning the hottest
     It's a really really hard thing to do
     And the last one is you have to make sure that you
     Are always willing to walk away from the present in order to get the future right
     Which goes back to a blockbuster didn't do it goes back to it
     So many companies can't do and in a startup you're constantly learning new things. There's this temptation to say we can't do that
     Just think of all the time dollars
     Sweat we've invested in this idea
     No, you've got to say oh well sunk sunk cost we're going this direction now
     I love it. Don't fall in love with the idea fall in love with the problem
     Exactly that's a good one. I think uh it sums it up
     Man awesome mark. I really appreciate your time. Do you have like one minute
     We do a section. We do a little thing called rad or fat. I give you like four key words and you tell me rad or fat
     Do my best all right tic-toc rad or fat
     Uh, oh god a good one
     Fad all right. I like it. Don't think it's because creating anything any meaningful value and
     Social media evils taste change pretty quickly
     Online coaching
     Jesus are good ones
     You think I'll say rad. I'll say rad. Yeah. I think that's one of the
     Solder linings of uh our pandemic here is realizing just how much you can get done
     Uh, and since I do a lot of online coaching myself
     I certainly I'm not going to think that's a fad
     Tom Brady
     Rad or fat. That's a fad for sure
     You're New Yorker. Are you a giant geyser Jets? Yeah. Oh, I was uh, I was always a Jets. Okay. JTS
     All right, got a new quarterback in there. See how he does uh the matrix four
     Ha, ha, ha, remember the matrix movies. Yeah, of course. I know. I was just reading about that yesterday
     Oh, that's god. That's rad. I think that's that's gonna have the legs uh
     That's gonna have legs. I'm like we're moving more and more towards the metaverse anyway. It's like I think we're moving more towards the matrix every day
     Right, it's becoming more and more real the uh my kids feel like it's real, you know they're in roadblocks all day
     There's some stock you should buy
     Ha, ha, ha, ha, ha, exactly
     Mark, man, you've been awesome working everybody keep up with you today, uh, and obviously I know the books online
     But tell everybody where we can find you keep up their thing that you have going on
     So you know, I do the podcast which is available put that a lot of work available all you get
     Where do you get podcasts? But if you don't have the attention span for 30 minutes of this
     You'll find all the shorter form stuff my writings my social media stuff all at markrandolf.com
     And from which is a mark with the sea Randolf for the pH
     And from there you can jump off to the whole world of all the crazy shit that I'm doing and thinking about
     I love it man. I really appreciate your time. You are very insightful
     I would love the book and I'm gonna keep falling along to see everything that you're sharing
     Thank you so much mark. Thanks Ryan really appreciate you have me on good. Yeah, man
     Thanks so much. Hey guys, you know where to find us worth the radcast.com search netflix search mark Randolf
     You can find all the highlight clips from this episode
     Everything online you know where to find me. I'm at Ryan offered on tiktok. It's a fad and Instagram
     You know where to get us. We'll see you next time on the radcast

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